Jean Hibart

Essential duties AND responsibilities:

• Handled customer relations issues, enabling quick resolution, and client satisfaction. Managed approximately 30 incoming calls, emails and faxes per day from customers.
• Trained and developed sales staff to increase sales skills, product knowledge, create high levels of motivation and inspire my team to exceed assigned performance goals.
• Increased sales revenue over the course of 1 year by 15% by developing and implementing effective sales strategies.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Liaised with district sales manager, director of sales and operation manager, marketing, and management teams to develop solutions and accomplish shared objectives to boost EBITDA

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close, which had increased sales by 10%.
• Presented products to clients using dynamic presentations and practical use-case scenarios.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
• Implemented effective sales strategies for improved market penetration and increased client base.
• Streamlined internal processes by implementing CRM tools for efficient lead management and tracking of sales activities.
• Nurtured potential leads through strategic outreach efforts via email campaigns, LinkedIn engagements or cold calls.