JAZZMIN TWEED
Castle Rock
Summary
As a seasoned Operations Leader with nearly 6 years of impactful contributions at Sephora, I am eager to ascend to a new challenge at the esteemed OTC store. My deep-rooted passion for the beauty industry and a comprehensive understanding of Sephora's operations make me uniquely suited for this opportunity. With a firm commitment to operational excellence, I plan to continue fostering an environment that champions team growth and delivers outstanding client experiences. My proven leadership skills and innovative spirit will be instrumental in driving measurable results and elevating store performance. Keen to inspire our team and exceed client expectations, I am excited about this role as a stepping stone in my professional journey within the Sephora family. I look forward to making a meaningful contribution to our shared success, and continuing to blossom with the company.
Overview
11
11
years of professional experience
Work History
Operations Lead
Sephora Castle Rock
11.2024 - Current
- Assisted operations during holiday peak at Park Meadows for three months while anticipating the grand opening of Castle Rock.
- Helped facilitate the successful launch of Castle Rock location.
- Cultivated a high-performing operations team through targeted training and mentorship.
- Maintained proactive leadership in upholding operational standards while meeting all objectives consistently.
Operations Lead
Sephora Pavilions
07.2023 - 11.2024
- Revamped and upgraded neglected store to enhance operational efficiency and aesthetic appeal that ultimately lead to increased sales.
- Led development and training of a diverse team to ensure compliance with operational standards.
- Collaborated with sales and service leads to streamline operational structure and drive improvements in key performance metrics.
- Led and facilitated in the closing of Sephora Pavilions
Operations Lead
Sephora Belmar
03.2021 - 07.2023
- Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Directed growth and development of operations associate, resulting in promotion to operations lead at Belmar.
- Facilitated training and mentorship for new team members during Sephora Bowls Crossing store opening.
- Enhanced skill development by working over time hours at Sephora Cherry Creek, supporting team efficiency.
Beauty Advisor
Sephora Park Meadows
09.2020 - 03.2021
- Provided personalized beauty consultations to enhance customer satisfaction and product selection.
- Drove results across all targeted areas, particularly in credit card acquisition and enhancing NPS scores.
Assistant Store Manager
Walgreens Denver
Denver
01.2015 - 01.2019
- Assisted with back-of-house operations, utilizing automation in shipping, receiving, and inventory management, enhancing customer experience workflow.
- Provided hands-on leadership on the sales floor, utilizing leadership abilities for motivating and coaching team members, and promoting customer engagement.
- Navigated economic uncertainty, supporting store management in enforcing company policies and maintaining store inventory and visual standards.
- Delivered personalized customer service using innovative methods, ensuring a welcoming and inclusive environment.
Education
High School Diploma -
Big Picture High School
Durango, CO01-2013
Skills
- Client focus mindset
- Proficient with tech/store systems
- Adherence to company policies
- Quality leadership abilities
- Organizational and analytical skills
- Flexible work availability
- Resilient and adaptive
- Motivational attitude and creativity
- Ability to inspire
Timeline
Operations Lead
Sephora Castle Rock
11.2024 - Current
Operations Lead
Sephora Pavilions
07.2023 - 11.2024
Operations Lead
Sephora Belmar
03.2021 - 07.2023
Beauty Advisor
Sephora Park Meadows
09.2020 - 03.2021
Assistant Store Manager
Walgreens Denver
01.2015 - 01.2019
High School Diploma -
Big Picture High School