Jazmine Fenner
Fort Collins
Summary
Dedicated animal welfare professional with over 10 years of experience in compassionate care, patient support, and effective communication, transitioning into human healthcare. Currently working as a Patient Care Technician with strong expertise in communication and client interaction. Adept at managing front-desk operations, handling confidential information, and creating a welcoming environment for patients and families. Known for a calm, empathetic demeanor and the ability to multitask in fast-paced clinical settings. Committed to delivering excellent service and supporting efficient healthcare operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Fresenius Medical Care Dialysis
Fort Collins
02.2025 - Current
- Provided direct patient care, such as greeting patients as they arrived, weighing them and taking vitals pre and post treatment, programming the dialysis machines according to doctor prescriptions and cannulating AVF/AVG accesses and providing CVC care to connect patients to the prescribed hemodialysis treatment
- Maintained cleanliness at the patient station according to protocols
- Followed biohazard protocols while handling sharps and working with blood and potential blood splatter
- Maintained patient privacy while recording and maintaining electronic records
- Assisted patients in/out of wheelchairs and ensured their conforms during treatment by adjusting pillows, blankets, headphones, etc.
Education Associate and Volunteer Coordinator
Rocky Mountain Raptor Program
Fort Collins
02.2022 - 12.2024
- Implemented training for a volunteer corp of 40+ individuals, including interviewing and screening potential hires, organizing and conducting orientation, maintaining record keeping to track their training throughout
- Providing feedback and counseling sessions as needed
- Maintained volunteer schedule
- Basic animal husbandry and training for raptors including owls, eagles, hawks, falcons and vultures
- Assisted the rehabilitation team and veterinary team with any medical procedures such as ophthalmological examinations, blood draws and collecting fecal samples
- Provided education to the volunteer corp as well as the public on raptor welfare and conservation messaging
Lead Veterinary Technician
Loveland Veterinary Clinic
Loveland
07.2018 - 07.2022
- Communicated effectively with clients regarding their pet's condition and recommended treatment plans.
- Shaved surgical areas and placed IV catheters in preparation for surgery. Administered and monitored anesthesia for surgeries and smaller procedures.
- Assisted in the use of ultrasound and x-ray equipment for imaging.
- Instructed new vet techs on proper handling techniques when dealing with animals.
- Performed administrative tasks such as scheduling appointments and answering phones.
- Educated clients on proper pet care, nutrition, and preventive health measures and listened questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Obtained relevant health history and information from clients to maintain medical charts.
- Performed routine laboratory procedures for hematology, urinalysis and serology.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Maintained the schedule for the veterinary and reception team.
- Developed and implemented employee reviews.
Lead Veterinary Technician
Humane Society of Weld County
Evans
03.2016 - 07.2018
- Administered medications topically, orally, intramuscularly, intravenously, and subcutaneously as prescribed by the veterinarian
- Prepares pets for surgery by administering anesthesia and shaving surgical sites
- Administered vaccinations on shelter animals according to the vaccine schedule, as well as participated in a bi-monthly low cost vaccinate clinic open to the public
- Triaged shelter animals and provided care in absence of veterinarian
- Maintained controlled drug log according to the DEA guidelines
- Oversaw the training of new vet techs
- Obtained samples and processed in the lab, including blood samples, fecal and urine
- Maintained all medical supply inventory
Animal Care Technician
High Quality Research
Fort Collins
09.2015 - 03.2016
- Provided basic animal husbandry to small mammals including dogs, cats, rabbits, guinea pigs and rats
- Assisted veterinarian with surgical procedures
- Administered oral medications as prescribed
- Collected blood samples and performed data collection for research projects
- Trained new hires
Medical Records Clerk
South Federal Family Practice
Denver
05.2010 - 05.2015
- Supported administration staff with records requests to support patient care.
- Maintained positive working relationship with fellow staff and management.
- Files paper medical records accordingly.
- Faxed records as needed to other clinics per patient request.
- Answered multi-line phone system
Education
Certificate - Phlebotomy
Phlebotomist Training Specialist
Fort Collins, CO11-2024
Bachelor of Science - Zoology
Colorado State University
Fort Collins, CO05-2015
Associate of Science - Science
Arapahoe Community College
Littleton, CO05-2012
Skills
- Patient care
- Electronic record management
- Time management
- Effective communication
- Adaptability
- Infection control procedures
- HIPAA compliance
- Restock shelves
- Empathy and understanding
- Team collaboration
- Calm and level-headed under duress
- Organizational skills
- Multitasking Abilities
- Phlebotomy procedures
- Animal handling
Languages
Spanish
Native/ Bilingual
Certification
- BLS Certification
- First Aid Certification
- Certified Phlebotomy Technician
Accomplishments
- Phi Theta Kappa, two year honor society
References
References available upon request.
Timeline
Patient Care Technician
Fresenius Medical Care Dialysis
02.2025 - Current
Education Associate and Volunteer Coordinator
Rocky Mountain Raptor Program
02.2022 - 12.2024
Lead Veterinary Technician
Loveland Veterinary Clinic
07.2018 - 07.2022
Lead Veterinary Technician
Humane Society of Weld County
03.2016 - 07.2018
Animal Care Technician
High Quality Research
09.2015 - 03.2016
Medical Records Clerk
South Federal Family Practice
05.2010 - 05.2015
Certificate - Phlebotomy
Phlebotomist Training Specialist
Bachelor of Science - Zoology
Colorado State University
Associate of Science - Science
Arapahoe Community College