Jazmin Garcia
Longmont
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden
10.2023 - 07.2025
- Delivered exceptional customer service to enhance dining experience.
- Assisted in training new staff on restaurant protocols and menu items.
- Managed cash register, processing transactions accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adapted quickly to high-pressure situations, ensuring customer satisfaction during peak hours.
Barista
Ziggis Coffee
03.2022 - 07.2022
- Developed the ability to remember customers' names and address them by name.
- Continued to broaden my understanding of coffee styles and varieties.
- Cleaned the counters, machines, utensils and seating areas everyday.
- Served over 100 customers individually prepared coffee drinks every day.
- Cleaned and sanitized work areas every day to prevent infections and maintain store professionalism.
- Made product recommendations based on thorough understanding of each customer's needs and preferences.
- Trained 3 employees over the course of 1 month.
- Kept up with my attendance and punctuality on a regular basis
Waitress/Cashier
The Italian Twist
10.2018 - 03.2020
- I’m in charge of the cash drawer and dealing with customers.
- Kept an eye on the guests and cleaned up after them, resetting tables according to the season and time of day.
- Maintained customer satisfaction with timely table check-ins to assess drinks or other needs.
- Maintained accuracy while taking orders and collecting payments at the front counter of The Italian Twist.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Followed proper cleaning and sanitizing, and food handling procedures to maintain optimal protections for customers.
- Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
Education
Bachelors - Science
Colorado State University
Fort Collins, CO05.2024
High School - undefined
Frederick High School
Longmont, CO05.2022
Skills
- Opening and Closing Duties
- Multitasking
- New hire training
- Active Listener
- Customer Satisfaction
- Calm under pressure
- Solid problem solver
- Teamwork and Collaboration
- Cooperative Team Player
- Conversant in Spanish
- Creative Problem Solving
- Fluent in Spanish
LANGUAGES
Spanish
Timeline
Server
Olive Garden
10.2023 - 07.2025
Barista
Ziggis Coffee
03.2022 - 07.2022
Waitress/Cashier
The Italian Twist
10.2018 - 03.2020
High School - undefined
Frederick High School
Bachelors - Science
Colorado State University
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