Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayna Tanabe

Denver

Summary

Results-driven professional with extensive experience in the Retail and Hospitality Industry. Proven abilities and strengths in Customer Relations, Self-management and Co-worker Relations. Highly regarded in accuracy and effectiveness and increased responsibilities in every employment.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Target
08.2022 - Current

Delivered exceptional guest service by efficiently processing transactions and handling cash with accuracy and professionalism.

Provided curbside service by promptly bringing orders to guests' cars, demonstrating reliability and a friendly demeanor in an outdoor, fast-paced setting.

Assisted customers at guest service with inquires and concerns, strengthening communication skills and proactive problem solving.

Located and retrieved items from the sales floor to fulfill customers orders, demonstrating attention to detail and a proactive work ethic.

Consistently engaged with guests to provide attentive, personalized service, promoting a relaxed and enjoyable atmosphere.


Learning Specialist

University Of Northern Colorado
08.2022 - 05.2023

Facilitated small group and one-on-one sessions focused on strengthening students’ writing, reading, and critical thinking abilities. Fostered a patient, adaptable, and a supportive approach to help students overcome difficult challenges.

Provided personalized support to students seeking higher education. Developed strong interpersonal communication skills and the ability to create positive and safe environments.

Overnight Crew Member

McDonald’s
05.2022 - 08.2022

Worked overnight shifts in a fast-paced, high pressure environment, delivering fast, friendly service to a steady flow of guests while maintaining a comfortable and energetic presence.

Developed quick multitasking skills, strong communication, and the ability to bring consistent energy and stay composed during peak hours.

Gained experience engaging with diverse customers, managing spontaneous situation with urgency, composure, and professionalism.

Collaborated efficiently with coworkers to ensure reliable service flow.

Maintained a clean and organized workspace, contributing to a cultivating and professional atmosphere.



Education

No Degree - Sociology

Metropolitan State University
Denver, CO
05-2026

High School Diploma -

Cherokee Trail High School
Aurora, CO
05-2022

Skills

  • Proven abilities in multi-tasking
  • Experience in guest de-escalation
  • Success in high volume environments
  • Experience in organization of group sessions
  • Experience in giving one on one support and guidance
  • Punctual and dependable
  • Ability to create personalized guest experience

Timeline

Customer Service Specialist

Target
08.2022 - Current

Learning Specialist

University Of Northern Colorado
08.2022 - 05.2023

Overnight Crew Member

McDonald’s
05.2022 - 08.2022

No Degree - Sociology

Metropolitan State University

High School Diploma -

Cherokee Trail High School
Jayna Tanabe