Reliable and people-focused professional with experience as a receptionist, personal assistant, lift operations lead, and expo runner. Strong communicator with proven leadership skills, able to manage fast-paced environments while staying organized and attentive. Known for creating positive customer experiences through clear communication, teamwork, and a genuine desire to help others feel supported and taken care of.
Overview
4
4
years of professional experience
Work History
Receptionist
Balayage Spa And Salon
04.2022 - Current
Confirmed appointments, communicated with clients, update client records and preferences.
Responded to inquiries from callers seeking information.
Maintained confidentiality of information regarding clients and company.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Managed multiple tasks and met time-sensitive deadlines.
Personal Assistant and coordinator
Salty Links - Forever Attached
06.2024 - 08.2025
Assistant for Jewelry business where we would travel as a duo to set up and operate pop-up jewelry stands at fairs, concerts, weddings, private parties, and large scale events.
Served as a main point of contact for customers, creating a welcoming and approachable environment while guiding them through the permanent process.
Actively engaged with people and learned how to draw attention in busy settings, and applied marketing and sales techniques to increase customer interest and participation.
Built genuine connections through conversation, listening closely to customer preferences, wants, and needs to help them feel confident in their choices.
Handled cash and card transactions accurately while answering payment-related questions and ensuring a smooth checkout.
Babysitter
Kaitlyn Jacob’s
06.2022 - 07.2024
Communicated positively with children and guardians.
Maintained a clean and organized environment to ensure the well-being of children under care.
Proficient in pet and house sitting as well, adept at providing comprehensive care including dog walking, feeding, watering, and basic housekeeping to ensure a safe and comfortable environment.
Played games, worked on puzzles, and read books to young children.
Taught children to organize toys, wash hands, and share by leading by example.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Lift Operations Lead
Hoedown Hill
01.2024 - 03.2024
Managed daily lift operations in a fast paced, safety-critical environment, assigning staff positions and overseeing rotations and break schedules to ensure continuous coverage.
Developed strong leadership and communication skills by coordinating with team members and responding quickly to changing weather, crowd flow, and operational needs.
Strengthened teamwork, time management, and problem-solving abilities while maintaining high safety standards and delivering positive guest experiences.
Expo Runner
Ted’s Sweet Water Grill
11.2022 - 02.2023
Delivered food orders from kitchen to customers' tables.
Informed restaurant staff about feedback or requests to promote customer satisfaction.
Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
Provided exceptional customer service to all guests and escalated concerns where needed.