Jayce Oconnor
Denver
Summary
Dedicated professional with experience in vehicle service and detailing. Skilled in effective communication, problem-solving, and managing customer relationships to enhance service delivery and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Advisor
Classic Collision
Denver
04.2025 - Current
- Assisted customers in understanding repair processes and services offered
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Managed order processing and tracked shipments to maintain timely deliveries.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Evaluated project specifications and prepared detailed cost estimates.
- Communicated effectively with clients to clarify project requirements and timelines.
Car Detailer
Planet Hyundai
Golden
05.2024 - 08.2024
- Cleaned and polished exterior surfaces of vehicles to enhance overall appearance and customer satisfaction.
- Vacuumed and shampooed carpets and upholstery to elevate interior quality and comfort for customers.
- Applied wax and sealant to protect paint finishes and enhance vehicle longevity.
Lot porter-detailer
Mcdonald Mazda West
Denver
12.2023 - 07.2024
- Cleaned and detailed vehicles for display, enhancing visual appeal to attract customers.
- Coordinated keys and paperwork for all vehicles on lot, maintaining accurate records and accessibility.
- Organized vehicle inventory in lot to ensure easy access for sales team.
Education
High School Diploma -
Brady High School
Lakewood, CO10-2021
Skills
- Vehicle inspections
- Service recommendations
- Order processing
- Appointment scheduling
- Customer relationship management
- Customer service
Certification
- ICAR
Timeline
Service Advisor
Classic Collision
04.2025 - Current
Car Detailer
Planet Hyundai
05.2024 - 08.2024
Lot porter-detailer
Mcdonald Mazda West
12.2023 - 07.2024
High School Diploma -
Brady High School