Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.
Overview
9
9
years of professional experience
Work History
Part Owner
Gonzalez Roofing and Gutters
Pueblo
04.2016 - Current
Managed daily operations for roofing siding and gutter installation projects.
Supervised team members to ensure quality workmanship and safety standards.
Coordinated scheduling of jobs to optimize workflow and resource allocation.
Developed client relationships to understand project needs and expectations.
Oversaw inventory management for roofing materials and tools on-site.
Trained new employees on installation techniques and safety protocols.
Managed daily operations of business, including hiring and training staff.
Maintained relationships with existing clients by providing superior customer service.
Oversaw budgeting and financial management.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Engaged customers to understand their needs and recommend suitable products.
Demonstrated product features and benefits to enhance customer understanding.
Certified Occupational Therapist Assistant at InnovAge Colorado PACE - PuebloCertified Occupational Therapist Assistant at InnovAge Colorado PACE - Pueblo