Dynamic and compassionate, with a proven track record at Intermountain Healthcare for enhancing patient care through strong communication and vital signs monitoring. Adept at fostering patient satisfaction and safety, demonstrated through meticulous adherence to HIPAA and infection control protocols. Excelled in a fast-paced environment, showcasing adaptability and a commitment to continuous improvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant Apprentice
Intermountain Healthcare
500 Eldorado Blvd, Broomfield, CO80026
06.2024 - Current
Contributed to a welcoming environment for patients through exceptional customer service and communication skills.
Completed EKGs and other tests based on patient presentation in office.
Maintained a clean and organized work area to facilitate efficient patient care delivery.
Supported diagnostic procedures by collecting laboratory specimens and preparing them for testing.
Fostered a safe environment for patients by adhering to strict infection control protocols during clinical procedures.
Promoted patient satisfaction by addressing concerns promptly, demonstrating empathy, and maintaining confidentiality at all times.
Collaborated effectively with multidisciplinary teams to provide comprehensive care to diverse patient populations.
Educated patients on preventive care measures to promote overall health and wellbeing.
Enhanced team collaboration with clear communication and active participation in staff meetings and training sessions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Insurance Consultant
State Farm
Boulder, Colorado
03.2024 - 06.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Cashier
Natural Grocers
Boulder, CO
07.2023 - 03.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
No Degree - Medical Assistant
90 Days To MA
500 Eldorado BLVD, Broomfield, CO, 80026
06-2024
No Degree - Phlebotomy
Phlebotomy Training Specialists
9101 Pearl Street, Ste 208, Thornton, CO 80229
06-2023
High School Diploma -
Arapahoe Ridge High School
6600 Arapahoe Road, Boulder, CO, 80303
05-2023
Skills
Strong communication skills
Vital signs monitoring
HIPAA compliance
Maintaining confidentiality
Adaptable to change
Immunization administration
Medical terminology
First aid and CPR certified
Compassionate caregiver
Data entry
Clinical documentation
Specimens collection and processing
Certification
Basic Life Support (BLS) - American Heart Association.
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).