Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Ossola

Denver

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Home Advisor/Angi's List
08.2016 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Landscaping/Lawn Service/Concrete/Pruning Trees

Angels Landscaping
03.2012 - 07.2016
  • Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
  • Followed safety regulations and company procedures to safeguard personnel and equipment.
  • Maintained and operated chainsaws and chippers to reduce safety hazards and support productivity.
  • Prepped trimming tools by sharpening shears, grinders, and saw teeth.

Education

GED -

Clearfield Job Corps Center
Clearfield Utah
05.1990

Skills

  • Customer Relations
  • Data Evaluation
  • Customer Relationship Management
  • Active Listening
  • Closing Sales
  • Sales Expertise

Timeline

Customer Service Representative

Home Advisor/Angi's List
08.2016 - 10.2022

Landscaping/Lawn Service/Concrete/Pruning Trees

Angels Landscaping
03.2012 - 07.2016

GED -

Clearfield Job Corps Center
Jason Ossola