Jason Minning
Castle Rock
Summary
Detail-oriented professional known for strong problem-solving skills and commitment to operational excellence. Experience in analyzing performance metrics and implementing process improvements that drive efficiency and enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
On Road Supervisor
UPS
Monument, CO
12.2025 - Current
- Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using the balanced scorecard and quality improvement process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides
- Maintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget
- Addressed customer inquiries and resolved issues related to service disruptions promptly.
- Assisted in training new drivers on operational procedures and safety practices.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
FT Preload Supervisor
UPS
Monument, CO
08.2025 - 12.2025
- Supervised daily preload operations to ensure timely dispatch of packages.
- Trained team members on safety protocols and efficient package handling techniques.
- Monitored workflow to maintain productivity and minimize delays in loading processes.
- Assisted in the implementation of process improvements to enhance operational efficiency.
On Road Supervisor
UPS
Monument, CO
03.2022 - 08.2025
- Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using the balanced scorecard and quality improvement process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides
- Maintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget
- Addressed customer inquiries and resolved issues related to service disruptions promptly.
- Assisted in training new drivers on operational procedures and safety practices.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
Education
Associate of Science - Business Administration
Florida SouthWestern State College
Fort Myers, FL05-2015
Skills
- Strong communication skills
- Team leadership
- Staff training and development
- Performance metrics analysis
Certification
- Managing Performance Training, UPS, May 2022
- Leadership Fundamentals, UPS, Oct 2022
- Master Driver Safety Training, UPS, Jan 2023
Timeline
On Road Supervisor
UPS
12.2025 - Current
FT Preload Supervisor
UPS
08.2025 - 12.2025
On Road Supervisor
UPS
03.2022 - 08.2025
Associate of Science - Business Administration
Florida SouthWestern State College