Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JASON FUGERE

Castle Rock

Summary

Quality-focused IT professional with extensive experience in Network and System Administration. Proven track record of thriving in high-pressure environments, including 24x7 hospital and corporate settings. Recognized for exceptional organizational and communication skills across diverse projects. Holds certifications from leading industry organizations such as Microsoft, Cisco, CompTIA, and Ruckus.

Overview

24
24
years of professional experience
1
1
Certification

Work History

System Engineer III

Charter Communications
01.2021 - Current
  • Serves as one of eight system engineers for day-to-day troubleshooting, upgrades/updates, incidents within a fast-paced corporate work environment.
  • Lead a team for a nationwide project to virtualize end-of-life physical Ruckus controllers to a new vCloud based environment, as well as migrating a total of 352,000+ access points.
  • Oversaw scheduling over 3,200+ venues, firewall IP confirmation regionally.
  • AP licensing, post procedure testing and documentation.
  • Subsequently, we were able to decommission 50+ physical devices and create a virtual environment for 30+ controllers regionally.
  • This alleviated overhead cost for electrical, HVAC, physical storage, as well as providing reliability for the upcoming future.
  • Monthly on-call rotation providing critical appliance upgrades and up to date organizational filesystem maintenances.
  • Applications and hardware can vary from vendors Cisco, Nokia, Ruckus, Juniper, VMware, and Linux based AAA servers.
  • Firewall ACL additions and deletions regionally are a common occurrence.
  • Implementing up to date standards for growing success includes patches and upgrades on various appliances.
  • Automation is used to adapt to the high paced work environment includes Ansible, API calls, basic Linux scripts and file comparison.
  • Experience with VMware, Morpheus, and other virtual environments.
  • Able to apply excellent communication through multiple platforms JIRA ticketing system, Microsoft Office applications, technical documentation MOPs (method of procedures) and CRQs (change requests) and lead weekly to monthly team meetings for a tight team workflow.

Device Support Technician

Tampa General Hospital
01.2013 - 01.2021
  • Serve as one of seven Device Technicians that support hospital staff with the installation, configuration and ongoing usability of desktop, laptops, mobile devices, peripheral equipment, and software.
  • Daily use of enterprise software such as Active Directory, SCCM, Dameware, Microsoft Office Suite, Cisco Pi, and Workfront Project Management.
  • Manage workstations and mobile devices using Microsoft System Center Configuration Manager.
  • Provided daily troubleshooting for Cisco access points in Cisco Pi.
  • Basic understanding and troubleshooting of VLANs and VPNs.
  • Deployment of Cisco VOIP phones as well as HP end user devices.
  • Significantly contributed to the migration of desktop operating systems to Windows 7 and Windows 10.
  • Proven ability to partner with various teams within the organization to resolve downtime incidents and preventative maintenance initiatives.

Telecommunications Specialist

Tampa General Hospital
01.2003 - 01.2013
  • Responsible for the ongoing support of telecommunications equipment, including adds, moves, and changes throughout the enterprise.
  • Provide operational knowledge and understanding of Nortel enterprise telecommunication systems (i.e., Option 11, Option 81, Avaya & Norstar key systems).
  • Support VoIP deployments specific to Nortel and Cisco implementations.
  • Deploy, maintain, and troubleshoot keysets and similar devices throughout the enterprise, including off-site locations under minimal supervision.

Telecommunications Associate

Protocol Communications, Inc.
01.2001 - 01.2003
  • Responsible for the installation and termination of structured cabling throughout major sites, including RG59 and RG6 for CCTV systems.
  • Troubleshoot and optimize Layer 1 and Layer 2 cabling (Cat3, Cat5e, and Cat6) for large enterprise clients.
  • Work under minimal supervision and provide excellent communication for offsite locations to support client initiatives.
  • Assist with fiber optic repair for single and multi-mode cables.
  • Partner with customer Engineers to deploy and troubleshoot network routers and switches.

Education

Hillsborough Community College
Tampa, Florida
01.2003

High School -

Sickles High School
Tampa, Florida
01.2001

Skills

  • Adaptability
  • Handling Pressure
  • Problem Solving
  • Time Management
  • Accountability
  • Communication
  • Customer Service
  • Highly Motivated

Certification

  • Microsoft Certified Professional (MCP)
  • CompTIA Network+
  • LPI - Linux Essentials
  • Ruckus RASZA SmartZone Administrator
  • Ruckus ICX Implementer
  • Splunk Fundamentals

Timeline

System Engineer III

Charter Communications
01.2021 - Current

Device Support Technician

Tampa General Hospital
01.2013 - 01.2021

Telecommunications Specialist

Tampa General Hospital
01.2003 - 01.2013

Telecommunications Associate

Protocol Communications, Inc.
01.2001 - 01.2003

High School -

Sickles High School

Hillsborough Community College

Similar Profiles

CREATE PROFILE
JASON FUGERE