Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Licensed Nail Technician
Freelance Salon
11.2021 - 01.2025
Kept tidy and organized area to comply with cleanliness standards.
Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Followed proper safety and sanitation guidelines while performing nail services.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Offered advice and recommended products to improve and maintain nails.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Oversaw schedule to manage appointments of new and existing clients.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Treated, prepared, and maintained clients' nails on both hands and feet.
Kept client's nails in great condition and offered advice on maintaining manicures.
Educated clients on proper use of salon products.
Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
Offered personalized services according to needs and preferences.
Warehouse Order Picker
Target Warehouse
05.2021 - 09.2021
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Pulled orders quickly to maintain demanding productivity goals.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Waitress/Host
Fritangas Mexican Restaurant
09.2017 - 01.2018
Used cash registers and credit card machines to cash out customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked to increase efficiency while working tables.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Took initial drink orders and relayed information to wait or bar staff.
Answered phone calls to take orders, give information and document reservations.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Monitored seating area and checked restrooms regularly to keep spotless.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Cosmetology Certification - Cosmetology
IntelliTec College
Pueblo, CO
08-2021
High School Diploma -
Central High School
Pueblo, CO
06-2019
Skills
Customer Service Skills:
Client Consultation - Ability to assess clients' needs and preferences, offering professional advice on nail care and designs
Time Management - Efficiently managing appointment schedules to ensure timely service without compromising quality
Problem Solving - Addressing customer complaints or concerns promptly and professionally, ensuring satisfaction
Client Retention: Building strong relationships with clients to ensure repeat business and long-term customer loyalty
Personal Traits:
Attention to Detail: Careful attention to even the smallest details, ensuring flawless results
Creativity: Ability to create unique and customized nail art designs that match clients personalities or trends
Physical Stamina: Ability to sit for long periods of time with no breaks while performing detailed work
Strong Communication Skills: Effective communication with clients, coworkers, and management, including the ability to understand clients needs
Administrative Skills:
Appointment Scheduling - Experience with booking software or managing appointment systems
Inventory Management - Keeping track of supplies, ordering products, and ensuring the salon is well-stocked
Cash Handling and POS System - Familiarity with handling payments, using point of sale systems, and providing receipts
Languages
Spanish
Native or Bilingual
Timeline
Licensed Nail Technician
Freelance Salon
11.2021 - 01.2025
Warehouse Order Picker
Target Warehouse
05.2021 - 09.2021
Waitress/Host
Fritangas Mexican Restaurant
09.2017 - 01.2018
Cosmetology Certification - Cosmetology
IntelliTec College
High School Diploma -
Central High School
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