Jasmine Otero
Arvada
Summary
Versatile individual specializing in customer service and artistic design, with a talent for developing personalized solutions that elevate customer experiences. Experience spans visual merchandising, team collaboration, and operational efficiency, underscoring a commitment to quality and satisfaction.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Heaven Artisan Creamery
Arvada
05.2026 - Current
- Crafted personalized ice cream creations based on customer preferences, enhancing customer satisfaction.
- Guided customers in selecting flavors and toppings to create unique ice cream experiences.
- Coordinated with team members to deliver efficient service during peak hours, maintaining high customer satisfaction.
- Operated cash register, processing customer transactions efficiently.
- Maintained cleanliness and organization of serving area and equipment.
Cabin Cleaning Supervisor
Unifi
Denver
10.2025 - 05.2026
- Implemented proactive management style to streamline workflow and improve plane turnover.
- Supervised cleaning staff to maintain high cleanliness standards in airport facilities.
- Guided team members during tasks to support collaboration and efficiency.
- Coordinated schedules to guarantee adequate coverage during peak periods.
- Trained new employees on safety protocols and cleaning procedures.
Sales Associate
H&M
New York
11.2024 - 12.2025
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to design merchandise displays that attracted more foot traffic and boosted sales
- Managed multiple tasks efficiently during busy periods, ensuring smooth operations
- Maintained clean, organized work environment to enhance customer shopping experience
Warehouse Worker
Unifi
Albuquerque
05.2025 - 10.2025
- Loaded and unloaded cargo from delivery trucks safely.
- Operated scanners, computers, and other equipment to track orders.
- Operated ground support equipment to ensure timely aircraft servicing.
- Coordinated with team members to streamline ramp operations and improve efficiency.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Prepared Foods Team Member
Whole Foods Market Inc
Albuquerque
01.2025 - 05.2025
- Prepared diverse food items while adhering to safety and quality standards.
- Operated kitchen equipment safely and efficiently during food preparation.
- Managed cupboards and refrigerators, maintaining salad bars and buffet meals for optimal presentation.
- Restocked shelves with diverse food products, ensuring availability for customer choice. with prepared food products to ensure availability.
- Applied sustainability practices in food preparation and disposal, promoting environmental responsibility.
Education
High School Diploma - CTE
Urban Assembly Maker Academy
Manhattan, NY06-2024
Skills
- Point of sale operation
- Customer service excellence
- Cash handling proficiency
- Sales promotion techniques
- Merchandising display techniques
- Food safety compliance
- Inventory management
- Workflow optimization
- Problem solving abilities
- Goal oriented
Timeline
Ice Cream Server
Heaven Artisan Creamery
05.2026 - Current
Cabin Cleaning Supervisor
Unifi
10.2025 - 05.2026
Warehouse Worker
Unifi
05.2025 - 10.2025
Prepared Foods Team Member
Whole Foods Market Inc
01.2025 - 05.2025
Sales Associate
H&M
11.2024 - 12.2025
High School Diploma - CTE
Urban Assembly Maker Academy