Jasmine Miller
Colorado Springs,CO
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
Carl's Jr
Colorado Springs, CO
05.2026 - Current
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Line Chef
SUBWAY®Restaurants
Colorado Springs, CO
03.2023 - 04.2026
- Prepared sandwiches and salads according to standard recipes, ensuring consistency and quality.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards.
- Managed inventory levels, minimizing waste through efficient supply usage.
- Collaborated with team members to streamline workflow during peak hours.
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
- Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
- Developed strong multitasking abilities, managing multiple orders simultaneously while maintaining attention to detail.
- Assisted in training new line chefs, sharing best practices for efficient food preparation and service consistency.
- Established positive working relationships with colleagues through effective communication and teamwork strategies.
- Upheld high customer service standards by addressing guest feedback and swiftly resolving any concerns or complaints.
Customer Service Representative
Arby's Restaurant
Colorado Springs, CO
05.2020 - 03.2023
- Prepared high-quality meals in accordance with menu specifications and food safety standards.
- Operated kitchen equipment safely and efficiently to maintain production flow.
- Collaborated with team members to optimize service times during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in training new line cooks on food preparation techniques and safety protocols.
- Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
- Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
- Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
- Safely operated kitchen equipment, minimizing accidents and maintaining a secure work environment.
Crew Shift Leader
Magic Burger
Melbourne, FL
02.2018 - 04.2020
- Supervised crew members during shifts to ensure operational efficiency and adherence to safety protocols.
- Increased crew morale by fostering a positive work atmosphere, recognizing achievements, and providing constructive feedback.
- Trained new employees on operational procedures, fostering a collaborative team environment.
- Conducted performance evaluations, providing constructive feedback to enhance individual and team productivity.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Supervised daily cash handling operations to ensure accuracy and efficiency.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Rockledge Senior High School
Rockledge, FL05-2012
Skills
- Time management
- Attention to detail
- Cleaning and organization
- Customer service
- Active listener
- Food preparation
- Problem-solving
- Food safety knowledge
- Team coordination
- Cleanliness standards
- Kitchen sanitization
- Kitchen organization
- Quality control
- Line management
- Data entry
- Customer relations
- Conflict resolution
- Microsoft Excel
- Payment processing
- Professional telephone demeanor
- Scheduling
- Paperwork processing
- Order processing
Certification
Driver's License
Timeline
Line Cook
Carl's Jr
05.2026 - Current
Line Chef
SUBWAY®Restaurants
03.2023 - 04.2026
Customer Service Representative
Arby's Restaurant
05.2020 - 03.2023
Crew Shift Leader
Magic Burger
02.2018 - 04.2020
High School Diploma -
Rockledge Senior High School