Jasmine Mattics
Superior
Summary
Dynamic and results-driven professional with a strong foundation in healthcare. Seeking to leverage skills for a transition into medical billing and coding within a medical office environment. Committed to enhancing client experiences and improving overall quality of care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Geriatric Care Manager
Denver
01.2017 - Current
- Monitor vital signs and medication use, documenting variances and notable responses to ensure timely intervention.
- Maintain detailed records of client care services, documenting changes in condition and treatment plans to inform ongoing care.
- Collaborate with geriatric care manager/social worker to enhance client support in home settings, including assisted living facilities, hospitals, rehabilitation centers, and nursing homes.
CNA
Sevens Home Care
Denver
01.2013 - 01.2017
- Monitored vital signs and communicated changes to healthcare team to ensure timely interventions.
- Supported patients in daily living activities and personal hygiene to enhance comfort and dignity.
- Coordinated meal schedules and provided feeding assistance to promote proper nutrition.
Office Manager
Apex Stainless Fabrication
Denver
03.2005 - 02.2012
- Directed daily office operations to improve workflow and support organizational objectives.
- Managed schedules and communications for administrative staff to maintain operational accuracy.
- Developed budgets and monitored expenses to support strategic financial decisions.
- Coordinated vendor relationships and negotiated contracts, achieving cost-effective supply solutions.
Activities Assistant
Autumn Heights
Denver
01.2007 - 04.2009
- Facilitated group activities including bingo, arts and crafts, and cooking classes.
- Coordinated recreational activities for residents, increasing resident engagement and overall enjoyment.
- Maintained quality of life standards for residents, supporting diverse needs and enhancing daily experiences.
- Collaborated with team members to streamline program implementation, ensuring effective delivery.
Collector/Customer Service Representative
FIRST REVENUE ASSURANCE, LLC
01.2005 - 01.2007
- Exceeded collection targets by effectively managing high-volume inbound and outbound debt repayment calls.
- Addressed customer disputes and inquiries, leveraging strong communication and interpersonal skills to foster positive resolutions.
- Enhanced customer satisfaction through prompt responses and effective issue resolution.
- Recorded interactions and updates in collection management system to maintain accurate customer accounts and support follow-up actions.
Education
Medical Billing And Coding
Penn Foster
Remote09-2025
Certified Nursing Assistant - Nursing
Emily Griffith Technical College
Denver, CO12-2005
Skills
- HIPAA compliance
- Team collaboration
- Insurance verification
- Vital signs monitoring
- Care documentation
- Patient care
- Conflict resolution
- Medication administration
- Medical terminology
- Behavior management
- Customer service and relations
- Empathy and understanding
- Patient advocacy
Certification
- CBCS Certification- NHA
- CNA Certification
Timeline
Nursing Assistant
Geriatric Care Manager
01.2017 - Current
CNA
Sevens Home Care
01.2013 - 01.2017
Activities Assistant
Autumn Heights
01.2007 - 04.2009
Office Manager
Apex Stainless Fabrication
03.2005 - 02.2012
Collector/Customer Service Representative
FIRST REVENUE ASSURANCE, LLC
01.2005 - 01.2007
Medical Billing And Coding
Penn Foster
Certified Nursing Assistant - Nursing
Emily Griffith Technical College