Proactive and fast-learning individual who values learning through action and continuous improvement. Seeking an opportunity to grow through hands-on experience.
Overview
2
2
years of professional experience
Work History
Manager
Than Lua Do Chill Farm
Binh Thuan
05.2022 - 08.2024
Delegated tasks to enhance workflow efficiency.
Enforced customer service standards and resolved issues to maintain high-quality service.
Coached, mentored, and trained team members to elevate performance levels.
Provided leadership during organizational changes and crisis situations.
Developed strategies to increase customer satisfaction and loyalty.
Analyzed customer feedback data to formulate action plans for service improvement.