Jasmine Justice

At Whiskey Rose, I am a DJ, as well as floor staff and a Bartender.

• Engaged audience through live performances and on-the-spot song requests.
• Curated diverse playlists to enhance guest experience at Whiskey Rose.
• Developed promotional strategies to increase attendance and engagement.
• Maintained a positive atmosphere by interacting with guests throughout events.
• Engaged with customers to create a welcoming atmosphere and enhance experience.
• Completed day-to-day duties accurately and efficiently.
• Maintained cleanliness and organization of bar area during shifts.
• Performed opening and closing duties including restocking supplies.
• Greeted customers and provided excellent customer service.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and handled customer transactions efficiently.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

• Managed vendor relationships, negotiated contracts, and secured services to support operational needs.
• Coordinated team schedules to ensure optimal staffing and resource allocation.
• Trained new employees on operational procedures and safety protocols.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Coordinated employee schedules, conducted training sessions, and monitored inventory levels to ensure operational efficiency.
• Facilitated cross-departmental communication to improve collaboration on projects.
• Oversaw digital marketing initiatives, including social media and email campaigns.
• Implemented marketing strategies to promote events and enhance audience engagement.
• Collaborated with sales teams to increase brand visibility and outreach efforts.
• Coordinated events and promotions to enhance community engagement and raise brand awareness.
• Created engaging content for various marketing channels and platforms.

• Implemented strategies to improve member retention and satisfaction rates.
• Provided exceptional customer service by responding promptly to inquiries, complaints and requests from members.
• Actively listened to customers' needs and concerns while providing solutions that best meet their requirements.
• Assisted in resolving escalated issues from customers or other departments within the organization.
• Facilitated onboarding process for new staff and members to ensure smooth integration and engagement.
• Developed training materials for new team members on customer service standards and procedures to enhance service quality.
• Conducted regular performance reviews with team members to ensure they are meeting customer service goals.
• Managed scheduling to ensure optimal staffing during peak hours.
• Conducted regular inspections to maintain cleanliness and orderliness in facilities.
• Monitored inventory levels to maintain stock availability and minimize waste.
• Oversaw inventory audits to verify accuracy and compliance with company standards.

• Advised customers on skincare and makeup product selection.
• Educated customers about the proper use of cosmetics, fragrances and other beauty items.
• Educated clients on beauty trends and new product launches.
• Demonstrated product application techniques to enhance customer experience.
• Provided exceptional customer service while addressing inquiries and concerns.
• Collaborated with team members to meet sales goals and ensure customer satisfaction.
• Created a positive shopping experience for each customer through effective communication skills.
• Participated in promotional events to boost brand awareness and customer engagement.
• Managed inventory levels and restocked items on shelves.

• Responsibilities: Take orders, serve food and drinks to customers. Follow up with customers to make sure they are fully taken care of. Take care of side work and back work during the shift. Communicate with customers to make sure they are satisfied and if a problem is to occur to communicate with them to resolve the problem. I also have register and cash handling experience due to handling money. When a customer would pay I would be responsible to get their change back.
• North Carolina - Waitress
• Delivered exceptional service in a fast-paced dining environment.
• Assisted customers with menu selections and special requests.
• Maintained cleanliness and organization of dining areas.

• Responsibilities: Take orders and serve food and drinks to customers. Follow up with customers to make sure they are fully taken care of. Take care of side work and back work during shift. Communicate with customers to make sure they are satisfied and if a problem is to occur to communicate with them to resolve the problem. Cook food properly and have it out within a timely manner. Deliver food to customers within a timely manner and with their food order correct. I also have cash handling experience here from delivering food, I always would carry cash on me to be able to give correct change back, as well as when I was waitressing.
• North Carolina - Waitress, Delivery Driver, Cook, Customer Service Representative
• Provided exceptional customer service to enhance dining experiences.
• Managed multiple tables efficiently during busy shifts.
• Collaborated with kitchen staff to ensure timely food delivery.

• Responsibilities: Greeting customers when they arrive and when they leave. Take and complete order transactions. Maintain a stocked selection of drinks and sauces. I worked the register to be able to complete a transaction for the sale of the food.
• North Carolina- Team Member
• Prepared food items according to company recipes and quality standards.
• Assisted customers with orders and provided friendly, efficient service.
• Maintained cleanliness of dining area and kitchen to uphold hygiene standards.