Jasmine Jackson
Colorado Springs,CO
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
6
6
years of professional experience
Work History
Front Desk Coordinator
Widefield School District 3
2024.01 - Current
- Stored guest valuables in safe and individual boxes for security.
- Assisted in training new staff members on front desk procedures and company policies.
- Prepared weekly employee work schedules to meet operational needs.
- Coordinated correspondence and scheduling between administration, employees and clients using calendaring software.
School-Age Lead Teacher
Early Connections Learning Centers
2018.05 - Current
- Established open communication with parents and guardians through regular meetings and updates on student progress, fostering collaborative partnerships in support of student success.
- Coached, mentored and evaluated student teachers for progress against program objectives.
- Provided frequent feedback on student progress, enabling targeted support and intervention strategies.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Boosted student participation through the use of engaging multimedia presentations.
Education
Bachelor of Arts - Criminal Justice
University of Colorado Colorado Springs
Colorado Springs05.2024
Skills
- Phone call direction
- POS Systems
- Transcription and dictation
- Administrative Skills
- Inventory understanding
- Clerical Support
- Credit and cash payments
Timeline
Front Desk Coordinator
Widefield School District 3
2024.01 - Current
School-Age Lead Teacher
Early Connections Learning Centers
2018.05 - Current
Bachelor of Arts - Criminal Justice
University of Colorado Colorado Springs
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