Jasmine Garcia
Denver
Summary
Dynamic professional with proven expertise in customer satisfaction and relationship building, demonstrated at The UPS Store. Excelled in problem-solving and cash handling, ensuring efficient operations and positive client interactions. Skilled in merchandise display and teamwork, consistently achieving commendable feedback for excellence in service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Retail Associate
The UPS Store Inc.
08.2024 - Current
- Boosted client relations through friendly and engaging greetings.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted in selecting optimal shipping and packaging methods.
- Guided selection of ideal packaging and shipping methods.
- Resolved issues related to lost and damaged shipments for customers.
- Generated shipping labels efficiently.
- Skilled in managing scanning, copying, faxing, and laminating tasks.
- Certified notary executing legal documents with precision.
Retail Associate
The UPS Store Inc.
09.2022 - 03.2024
- Handled package shipments through UPS and USPS.
- Ensured safety of both standard and fragile items during packing.
- Organized incoming mail for efficient processing.
- Maintained product freshness with regular restocking and rotation.
- Oversaw functionality of various office equipment including copiers, fax and laminating devices.
Shopper
Instacart
04.2020 - 02.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Respond to customer inquiries and fulfill specific needs.
Sales Associate
Walmart
02.2016 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Oversaw processing of returns, exchanges, and refunds following store guidelines.
- Earned commendable feedback reflecting high customer satisfaction.
- I regularly and responsibly handle customer service complaints and resolved them with complete customer satisfaction.
Receptionist
Dents Inc
07.2012 - 05.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Pomona High School
Arvada, CO05.2010
Skills
- Positive and engaging demeanor
- Cash handling accuracy
- Merchandise display
- Self-directed learning
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Relationship building
- Display setup
Timeline
Retail Associate
The UPS Store Inc.
08.2024 - Current
Retail Associate
The UPS Store Inc.
09.2022 - 03.2024
Shopper
Instacart
04.2020 - 02.2024
Sales Associate
Walmart
02.2016 - 08.2019
Receptionist
Dents Inc
07.2012 - 05.2015
High School Diploma -
Pomona High School
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