Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Coleman

Littleton

Summary

An experienced professional with over five years of expertise in logistics, customer service, and event management. Demonstrated proficiency in optimizing operational efficiency, ensuring stringent safety standards, and delivering exceptional client satisfaction. Possesses a strong background in training and mentoring new personnel, streamlining material handling processes, and orchestrating comprehensive event logistics. Seeks to leverage a diverse skill set within a dynamic, collaborative professional environment to contribute effectively to organizational objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Paratransit Driver/Trainer

MTM Transportation Services
Denver
10.2023 - Current
  • Trained new drivers in compliance and customer care protocols, significantly enhancing team efficiency and service quality.
  • Conducts detailed vehicle inspections and maintains accurate records, utilizing electronic tools.
  • Assists clients with mobility devices to ensure secure transportation, facilitating punctual pick-ups and drop-offs.
  • Coordinates specialized transport services for elderly and disabled passengers, while upholding exceptional safety standards and providing compassionate assistance.

DJ

Freelacer
Denver
03.2016 - Current
  • Engaged diverse audiences to assess musical preferences and provide tailored entertainment.
  • Managed client expectations, coordinated event details, and resolved on-site issues.
  • Quickly troubleshoot technical challenges, adapting performance to dynamic environments.
  • Planned and executed musical sets with seamless transitions, adhering to strict schedules.
  • Maintained professionalism and positivity during interactions, enhancing the overall event atmosphere.

Forklift Operator

Ryder Logistics
Golden
07.2022 - 01.2023
  • Operated forklifts to transport materials within the warehouse environment.
  • Maintained accurate records of material movements and inventory levels.
  • Trained new operators on safe forklift operation techniques and procedures.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy, and conformance to purchase order specifications.
  • Utilized RF scanner technology while moving stock within the facility to maintain accurate inventory levels.

Administrative Supervisor/Transportation Coordinator

PARKER PERSONAL CARE HOMES
Arvada
06.2019 - 07.2021
  • Coordinated staff schedules and ensured adequate coverage at all times.
  • Developed training materials for new administrative staff and ongoing education.
  • Facilitated team meetings to discuss challenges and streamline processes regularly.
  • Resolved conflicts among employees by investigating complaints thoroughly and taking appropriate disciplinary action when necessary.
  • Trained staff on safety protocols and recycling procedures to maintain compliance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated forklifts to transport materials within warehouse environment.
  • Operated recycling truck to collect materials from designated routes.

Technical Project Manager

Platinum Events
Northbrook
03.2009 - 12.2018
  • Configured digital signal processing devices such as equalizers, crossovers, compressors, limiters and noise gates.
  • Coordinated logistics for large-scale events, ensuring seamless execution and timing.
  • Oversaw event setup and breakdown, directing staff and volunteers effectively.
  • Trained new team members on event production processes and standards.
  • Researched new venues for events based on client needs and budget constraints.
  • Setup audio-visual systems for conferences and events in accordance with customer specifications.
  • Coordinated deliveries and pickups with suppliers and customers.

Education

Associate's Degree - Audio Engineering / Recording Arts Technology

Tribeca Flashpoint Media Arts Academy / Tribeca Flashpoint College
Chicago, IL
06.2017

High School Diploma -

Emil Hirsch Metro H.S.
Chicago, IL
01.2009

Skills

  • Logistics & operations: forklift operation, materials handling, logistics, inventory control, paratransit, route optimization, dispatching, safety protocols, warehouse operations
  • Project and event management: events management, project management, budgeting, supplier coordination, timeline management, AV systems integration, event planning, troubleshooting
  • Customer service and administrative: customer service, administrative experience, client relations, record keeping
  • Technical and audio: sound design, audio mixing and mastering, Pro Tools, Logic Pro, sound system setup, AV equipment operation, lighting, and sound technology
  • Professional competencies: team collaboration, communication, problem-solving, attention to detail, creativity, management, coaching

Certification

  • CDL A with Passenger Endorsement (Commercial Driver's License - October 2023 - October 2025)
  • Forklift Certification
  • Food Safety Certification / Food Handler Certification
  • McDonald's Manager Training Program (2012-2013)

Timeline

Paratransit Driver/Trainer

MTM Transportation Services
10.2023 - Current

Forklift Operator

Ryder Logistics
07.2022 - 01.2023

Administrative Supervisor/Transportation Coordinator

PARKER PERSONAL CARE HOMES
06.2019 - 07.2021

DJ

Freelacer
03.2016 - Current

Technical Project Manager

Platinum Events
03.2009 - 12.2018

Associate's Degree - Audio Engineering / Recording Arts Technology

Tribeca Flashpoint Media Arts Academy / Tribeca Flashpoint College

High School Diploma -

Emil Hirsch Metro H.S.

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Jasmine Coleman