Eager Care Professional always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Member Consultant 1
Security Service Federal Credit Union
Colorado Springs
05.2025 - 06.2026
Educated members on credit union products and services, empowering them to make informed financial decisions.
Assisted members with account inquiries and transactions, enhancing member satisfaction and trust.
Processed deposit applications and maintained accurate member records.
Service Lead Champion- Leading by example, and building my team to provide service excellence
Resolved member issues through effective communication and problem-solving skills.
Supported compliance by following established policies and procedures closely.
Managed vault operations ensuring security and compliance with company policies.
Sales Associate
Bath & Body Works
Colorado Springs
10.2022 - 10.2025
Engaged with customers to foster rapport and encourage repeat business.
Assisted customers in locating products and verified availability at other sites to ensure satisfaction.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to enhance store visual appeal and promote merchandise effectively.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Respite Care Worker
Able Light Services
Colorado Springs
09.2021 - 10.2023
Supported residents in daily living activities to enhance their independence and quality of life.
Supported residents in daily living activities to enhance their independence and quality of life.
Prepared nutritious meals for patients to support their dietary needs. and assisted patients with eating tasks to support healthy nutrition.
Collaborated with nurses in wound care management for pressure ulcers, bed sores, and surgical site wounds to promote healing.
Collaborated with nurses in wound care management for pressure ulcers, bed sores, and surgical site wounds to promote healing.
Transported clients to and from medical appointments with safety and efficiency.
Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
Childcare Provider
Private Care
Colorado Springs
02.2019 - 08.2020
Sanitized dishes, tabletops, toys, and frequently touched surfaces to maintain a healthy environment for children.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Motivated children to participate in group activities. to develop healthy social and emotional skills.
Applied positive reinforcement techniques to promote consistent good behavior among children.
Enforced rules and managed behavior through developmentally appropriate discipline.
Applied positive reinforcement techniques to promote consistent good behavior among children.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to maintain a healthy environment for children.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO
Skills
Client Education
Patient Rapport
Account Management
Group & Individual care
School Engagement
Mobility Support
Safety Protocols
Time Management
Inventory Management
Money handling
Computer Troubleshooting
Cleanliness and Sanitation
Customer Service
Dependability and Honesty
Financial education
Compliance adherence
Software utilization
Vault operations
Customer relationship management
Service excellence
Conflict resolution
Team leadership
Goal-oriented mindset
Certification
Certified QMAP, Qualified medication administration personnel (QMAP) certified to safely administer medications providing services for individuals with developmental disabilities.