Jared Hailey
Littleton
Summary
Dynamic Assistant Store Leader with a comprehensive skill set in store operations, committed to continuous improvement and learning. Proven ability to streamline best practices and enhance store metrics while delivering exceptional experiences for customers and associates. Strong focus on driving sales, minimizing shrinkage, and fostering a safe, positive work environment that promotes teamwork and productivity. Recognized for a proactive leadership approach that inspires others to achieve their best.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Leader
King Soopers
Denver, CO
03.2023 - Current
- Supervised daily activities across departments, focusing on customer service excellence and achieving composite performance goals.
- Developed and implemented training programs for department heads and associates, focusing on the latest industry best practices to improve performance.
- Streamlined inventory management procedures to effectively address and reduce stock discrepancies.
- Implemented strategies to enhance sales performance and reduce shrinkage, aligning with overall business objectives.
- Oversaw annual physical inventory processes, guaranteeing precise execution and optimal efficiency.
- Oversaw the creation of team schedules to optimize staff availability in alignment with operational demands. Facilitated training initiatives for new hires across the store and district as needed.
E-COMMERCE SUPERVISOR
KING SOOPERS
Littleton, CO
02.2021 - 02.2023
- Plan and direct staffing, training, and performance evaluations to develop and control sales and deliver results through proper associate training and work efficiency.
- Manage the departments workflow through effective scheduling and addressing opportunities for improvement on a daily basis.
- Ensuring our customers get as many products in their car as they desire through constant communication with department heads discussing out of stock products. Control Store Inventory and discuss opportunities with department leaders.
- Alleviate and assist Store Leadership in tasks when needed, such as hiring events, effective store walks, pass the baton, good closes, and more.
- Monitor department metrics such as Pick Time, In-Stock, Ready By Time, Late %, OPD, OPH, Sales, and more to address areas of opportunity to ensure the delivery of an excellent customer experience for every customer, every time.
- Peer to Peer trainer for District 7, as well as other districts when requested. Have successfully trained management for over 10 different stores and frequently the point of contact for many supervisors and leads. Alleviated current field specialist during their vacation.
- Oversaw daily e-commerce operations, ensuring seamless order fulfillment and customer satisfaction.
E-COMMERCE LEAD
KING SOOPERS
Littleton, CO
06.2018 - 02.2021
- Assisting the Supervisor in management duties such as delegating workflow to attendants and selectors
- Write effective schedules and manage associates breaks and lunches to ensure time-sensitive work is being completed on time or ahead of time
- Addressing areas of opportunities in regards to customer experiences and associate productivity through proper training and daily coaching.
Education
Associate in Science (A.S.) - General Sciences
ARAPAHOE COMMUNITY COLLEGE
Littleton, CO01-2020
Skills
- Effective problem resolution
- Dependability
- Results Driven
- Goal-oriented action planning
- Prioritization and time management
- Critical Thinking
- Team leadership
- Effective team collaboration
- Customer service expertise
- Process optimization
- Conflict resolution skills
- Inventory management
Certification
- Great People Review Day - 1st Place
- Q3 & Q4 2021 E-Comm Elite Status Store #109
- D7 E-Comm Peer to Peer Trainer
Timeline
Assistant Store Leader
King Soopers
03.2023 - Current
E-COMMERCE SUPERVISOR
KING SOOPERS
02.2021 - 02.2023
E-COMMERCE LEAD
KING SOOPERS
06.2018 - 02.2021
Associate in Science (A.S.) - General Sciences
ARAPAHOE COMMUNITY COLLEGE
Great People Review Day
Special Assignment -
I was selected for Great People Review Day to work with peers on HR-focused improvements. Our team developed an action plan and delivered a 20-minute presentation to company executives and merchandisers, honing public speaking, collaboration, and group dynamics skills; our proposal won first place.