Summary
Overview
Work History
Education
Skills
Timeline
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Jaqueline Little

Cañon City

Summary

Dynamic Shipping Associate with a proven track record at Interroll, excelling in customer relationship management and effective communication. Recognized for enhancing service delivery and training new staff, while ensuring accurate shipping documentation and product labeling. Committed to optimizing operational efficiency and resolving customer issues with a keen attention to detail.

Overview

22
22
years of professional experience

Work History

Shipping Associate

Interroll
Cañon City
09.2023 - Current
  • Resolved customer issues through knowledgeable, friendly service to enhance satisfaction.
  • Identified customer needs promptly, ensuring efficient service delivery.
  • Trained new staff on processing systems and protocols to maintain operational standards.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Packaged products securely for shipment, following company guidelines for handling items.
  • Ensured all products were properly labeled prior to shipment.
  • Picked orders according to customer requirements and specifications.
  • Prepared shipping documents including , packing lists, and invoices.
  • Assisted with physical inventories as required by management.

Customer Service /Sales Associate

Grid Iron Waffle Shop
Arlington
06.2020 - 05.2022
  • Assisted customers in selecting products to meet their needs.
  • Collaborated with team members to ensure smooth daily operations.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Trained new associates on company policies and sales techniques.
  • Trained and mentored new sales representatives on product knowledge.
  • Conducted regular team meetings to discuss performance and strategies.
  • Responded quickly to customer inquiries or complaints regarding products or services sold by the company.

Cashier, Receiving Lead, Produce Assistant Manage

Smokey Point Commissary
Marysvile
09.2003 - 10.2013
  • Supervised cashier team to optimize customer service and operational efficiency.
  • Trained new cashiers on register systems and company policies to enhance performance.
  • Managed cash handling procedures to ensure accuracy and compliance with standards.
  • Processed incoming shipments and verified accuracy of received items.
  • Inspected products for quality, reporting discrepancies to management promptly.
  • Operated forklifts and pallet jacks safely for efficient movement of heavy goods.
  • Coordinated with suppliers to guarantee quality and freshness of products.
  • Implemented display strategies that increased product visibility and customer appeal.

Education

Management: Human Resurce

Clover Park Technical College
Lakewood, WA
08-2016

High School Diploma -

Franklin High School
Seattle, WA
06-1984

Skills

  • Customer relationship management
  • Customer orientation
  • Effective communication
  • Attention to detail
  • Problem solving
  • Time management
  • Shipping documentation
  • Order processing
  • Product labeling

Timeline

Shipping Associate

Interroll
09.2023 - Current

Customer Service /Sales Associate

Grid Iron Waffle Shop
06.2020 - 05.2022

Cashier, Receiving Lead, Produce Assistant Manage

Smokey Point Commissary
09.2003 - 10.2013

Management: Human Resurce

Clover Park Technical College

High School Diploma -

Franklin High School

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Jaqueline Little