Summary
Overview
Work History
Education
Skills
Education And Certifications
References
Timeline
Generic

Jaqueline Bol

Evans

Summary

Professional with over 8 years of experience in customer service, finance, and program management, transitioning into medical billing. Proven ability to handle sensitive information and provide clear communication while solving problems with empathy. Committed to managing program components effectively to achieve objectives and uphold quality standards for program growth. Expertise in internal document creation, project implementation, and time management, recognized for resourcefulness and versatility in program development.

Overview

11
11
years of professional experience

Work History

Program Director

Nantes/Platteville Libraries
Platteville
08.2021 - Current
  • Plan, organize, and execute programs for children, teens, and adults across two library branches.
  • Coordinate large-scale events, including LEGO Fest and the Summer Reading Program, increasing patron traffic significantly.
  • Develop and introduce innovative programming that engages the community and builds long-term participation.
  • Manage performers, speakers, and resources to deliver high-quality experiences.
  • Managed budgets and resources for library events and services effectively.
  • Developed strategic plans to ensure successful program operations.

Personal Banker

Wells Fargo
05.2018 - 08.2021
  • Assisted clients with personal accounts, loans, and financial planning.
  • Educated clients on financial products, and guided them toward their goals with tailored solutions.
  • Built strong client relationships through trust, accuracy, and exceptional service.

Loan Officer

Check N Go
Junction City
01.2015 - 04.2018
  • Evaluated loan applications and guided customers through the underwriting processes.
  • Ensured compliance with financial regulations while maintaining customer satisfaction.
  • Increased client retention by building rapport and delivering customized solutions.

Education

High School Diploma -

Valley High School
Gilcrest Colorado

Certificate in Early Childhood Education -

Aims Community College
Greeley, CO

Skills

  • Customer Service & Client Relations
  • Communication & Conflict Resolution
  • Financial Knowledge & Loan Processing
  • Organizational & Time Management
  • Project Management & Event Coordination
  • Data Analysis & Attention to Detail
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Budget management
  • Networking techniques
  • Lesson planning
  • Program planning
  • Marketing and promotion

Education And Certifications

  • High School Diploma
  • Certificate in Early Childhood Education

References

References available upon request.

Timeline

Program Director

Nantes/Platteville Libraries
08.2021 - Current

Personal Banker

Wells Fargo
05.2018 - 08.2021

Loan Officer

Check N Go
01.2015 - 04.2018

High School Diploma -

Valley High School

Certificate in Early Childhood Education -

Aims Community College

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Jaqueline Bol