JANINE FELICE JOHNSON
Severance
Summary
Detail-oriented professional offering excellent documentation, communication, and organizational skills. Motivated and dependable team player skilled at managing multiple priorities with a positive attitude. Recognized for building rapport with staff and clients to foster smooth and effective operations. Talented leader with an analytical approach to business planning and day-to-day problem-solving. Committed to maintaining professional relationships to increase profitability and drive business results. Community reputation for industry knowledge and high levels of integrity in managing healthcare, legal, and real-estate documents.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Medical Records Administrator
Metier Law Firm
10.2017 - Current
- Demonstrate administrative strengths by reading and redacting client sensitive information from medical documents, compiling patient bills and posting information into client folder, and requesting follow-up on all VA bills
- Illustrate cross-functional collaboration skills by collaborating with a team to gather correct client health care bills prior to settlement; work closely with paralegals and attorneys to coordinate treatment provided to the client
- Review open and closed records to comply with medical record documentation policies and report findings to appropriate personnel
Notary Loan Signing Agent
Self Employed
Severance, CO
06.2018 - 07.2022
- Demonstrate strengths in public speaking and interpersonal communication by guiding borrowers through the process of signing their loan documents; utilize active listening skills to address any questions or concerns
- Support timely and accurate administrative task completion (loan signing) by working closely with Title companies to assist borrowers ensuring a smooth closing process
- Showcased critical thinking skills by developing new policies and procedures that maintained compliance and illustrated a desire to ensure client safety during a global pandemic
Chiropractor
Crystal Lake Chiropractic
03.1995 - 09.2015
- Successfully managed and oversaw operations of a Chiropractic practice
- Coached new employees on policies, procedures, billing, patient intake, and effective customer service strategies
- Illustrated subject level expertise by performing evaluations, developing care plans, and executing treatment; prepared narrative reports and depositions given for work-injured and auto-injured patients
- Recognized for leading in-office health workshops to provide community education to patients, and conducted in-office continuing education for staff on healthcare topics and therapy procedures
- Responsible for examining and x-raying all new and established patients, measuring and molding custom-foot orthotics, ordering blood work to evaluate nutritional status and developed care plans based on blood work results to correct nutritional deficiencies
Education
Chiropractic Degree -
Sherman Chiropractic College
Skills
- Public Speaking
- Strategic Planning
- Document Review
- Project Management
- Analytical Problem Solving
- Process Optimization
- Business Administration
- Cross-functional Collaboration
- Confidentiality and Compliance
- Staff Training and Development
- Medical Records Administration
Certification
- Adobe
- NEOS Legal Practice Management
- A.I Training (SUPIO)
- Microsoft 365
- Notary Public, Notary Commission State of Colorado
- Post-graduate Physiotherapy studies completed with National Board of Chiropractic Examiners
- National Chiropractic Examinations, including parts I, II, III and IV Completed
- Functional Medicine Certification, Functional Medicine University
Timeline
Notary Loan Signing Agent
Self Employed
06.2018 - 07.2022
Medical Records Administrator
Metier Law Firm
10.2017 - Current
Chiropractor
Crystal Lake Chiropractic
03.1995 - 09.2015
Chiropractic Degree -
Sherman Chiropractic College
SUMMARY OF QUALIFICATIONS
- Motivated self-starter with 20 years of health care experience as a Doctor of Chiropractic; demonstrates the ability to build a practice from the ground up and actively applies these skills to new industries (law, real estate)
- Accomplished in exceeding targets with results-driven approach in various industries (healthcare, law, real estate)
- Well-versed in operations management and process improvement through prior experience as a business owner
- Analytical problem solver well-versed in analyzing and reviewing records to ensure accuracy and compliance
- Proven ability to analyze data, resolve problems, improve client relations, and drive operational improvements
- Tech-savvy professional with experience utilizing technology to maintain records and communicate with clients
- Dynamic presenter with experience breaking down complex structures into relevant points for clients/stakeholders