Janice White
Peyton
Summary
Dynamic Change Management Lead with extensive experience at the Department of Defense, excelling in business process reengineering and relationship management. Successfully developed and executed comprehensive change management plans, fostering organizational development and enhancing training programs. Proven ability to drive adoption of new technologies and processes, ensuring seamless transitions and stakeholder engagement.
Overview
11
11
years of professional experience
Work History
Change Management Lead
Department of Defense
04.2021 - Current
- Led and managed all aspects of the change management lifecycle for critical operations supporting a federal client, ensuring successful adoption of new processes, technologies, and strategies.
- Developed and executed comprehensive change management plans, including stakeholder analysis, communication strategies, training programs, and resistance management plans.
- Collaborated closely with cross-functional teams, including IT, operations, and business units, to assess the impact of changes, identify potential roadblocks, and implement proactive solutions.
- Designed and delivered engaging training programs and materials for end-users at all levels, equipping them with the knowledge and skills to confidently adapt to change.
- Built support for change throughout business unit through direct outreach strategies.
- Created methods to integrate functions, optimize processes and prepare staff through proactive training.
Accreditation Coordinator
Department Of Defense, Medical Command
02.2017 - 02.2021
- Complied and reviewed regulatory and contractual requirements and accreditation standards to enforce standard policies and procedures.
- Communicated relevant project information to superiors and internal stakeholders.
- Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
- Managed changes to system and assessed security impact of those changes.
- Managed internal and external client-facing relationships through transitional periods.
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
- Developed solutions to address complex issues and operational gaps.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Training Manager
Department of Defense
01.2014 - 01.2017
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Directed training programs and development paths for managers and supervisors.
Education
MBA -
Walden University
Minneapolis, MN09-2018
Bachelor of Science - Business Administration And Management
Walden University
Minneapolis, MN05-2015
Skills
- Business process reengineering
- Organizational development
- Relationship management
- Training and coaching
Timeline
Change Management Lead
Department of Defense
04.2021 - Current
Accreditation Coordinator
Department Of Defense, Medical Command
02.2017 - 02.2021
Training Manager
Department of Defense
01.2014 - 01.2017
MBA -
Walden University
Bachelor of Science - Business Administration And Management
Walden University
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