Janette Reyna
Thornton
Summary
Experienced with greeting and assisting guests to ensure pleasant experience. Utilizes effective communication and friendly demeanor to enhance visitor satisfaction. Dynamic and dependable professional with experience at Amazon and Walmart, excelling in inventory accuracy and customer relations. Bilingual in English and Spanish, I leverage strong communication and organizational skills to enhance team performance and foster a culture of vigilance against theft, achieving significant improvements in operational efficiency.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
Thornton, CO
07.2020 - 04.2025
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier/Asset Protection Associate
Walmart
Thornton, CO
10.2018 - 07.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Controlled reduction of loss inventory by protecting company assets.
Education
High School Diploma -
The New America School
Thornton05-2017
Skills
- Bilingual (English and Spanish)
- Computer skills
- Excellent communication
- Organization and time management
- Customer service
- Friendly, positive attitude
- Dependable and responsible
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon
07.2020 - 04.2025
Cashier/Asset Protection Associate
Walmart
10.2018 - 07.2020
High School Diploma -
The New America School
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