Janessa DiCamillo
Monte Vista
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Judicial Clerk
12th Judicial District Court
Alamosa, CO
02.2026 - Current
- Assisted in the preparation of court documents, ensuring compliance with procedural requirements.
- Organized and maintained case files, enhancing accessibility for judicial staff and attorneys.
- Observed courtroom proceedings, gaining insights into judicial processes and legal protocols.
- Communicated with attorneys regarding case status updates, fostering collaboration among stakeholders.
- Participated in administrative tasks that supported efficient court operations and scheduling logistics.
- Acted as liaison between court staff, parties involved in litigation, and other stakeholders to facilitate smooth operations within the judiciary system.
- Maintained accurate records of court proceedings, ensuring easy access for future review or reference by judge and other legal professionals.
- Managed sensitive information with discretion, upholding confidentiality requirements and protecting the integrity of the judicial process.
- Provided clerical support during court proceedings, ensuring smooth operations.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court orders and judgments for signature.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
- Collected court fees and fines and recorded amounts collected in JPOD.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
- Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Enhanced court efficiency by streamlining document filing systems.
- Processed legal documents to uphold court operational standards.
- Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
- Performed routine data entry or document management.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Updated documents such as municipal codes and city charters.
Lab/Office Manager
Sweet Optics LLC
Alamosa, CO
10.2021 - 02.2026
- Managed daily office operations, ensuring smooth workflow and productivity.
- Coordinated scheduling and logistics for meetings and events, enhancing team collaboration.
- Developed and implemented office procedures to improve efficiency and reduce costs.
- Supervised administrative staff, providing guidance and training to enhance performance.
- Maintained inventory of office supplies, negotiating with vendors for cost-effective solutions.
- Oversaw financial transactions, including invoicing and expense reporting for accuracy.
- Assisted in creating reports and presentations to support management decision-making processes.
- Evaluated office technology needs, implementing new tools to streamline operations effectively.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for 6+ employees.
- Kept high average of performance evaluations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Loan Processor
Del Norte Bank
Del Norte, CO
01.2019 - 06.2021
- Reviewed loan applications for completeness and accuracy, ensuring compliance with regulatory requirements.
- Collaborated with underwriters to resolve discrepancies and expedite loan processing timelines.
- Maintained detailed records of loan documentation using electronic filing systems for efficient retrieval.
- Implemented process improvements that reduced application turnaround time while maintaining quality standards.
- Analyzed borrower credit profiles, assessing risk factors to aid in informed decision-making during loan processing.
- Coordinated communication between clients, lenders, and real estate agents to streamline the loan process effectively.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Prepared file for final clear-to-close by branch management.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Communicated with originator and applicant concerning progress of loan file.
- Developed strong working relationships with real estate agents, further expanding referral networks for the company.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Provided exceptional customer service while guiding borrowers through the entire loan process from pre-qualification to closing.
- Set up and completed loan submission packages.
- Streamlined client communications by creating an organized system for tracking correspondence and followups.
- Improved loan processing time by streamlining the application review process and enhancing communication with clients.
- Maintained high level of customer satisfaction by providing detailed explanations of loan terms and answering inquiries promptly.
- Expedited closing processes, coordinating effectively with attorneys, real estate agents, and borrowers.
- Streamlined application turnaround times, conducting thorough risk assessments for each loan application.
- Reduced processing errors, ensuring compliance with both internal policies and external regulations.
- Mitigated financial risks, conducting in-depth analysis of applicants' financial stability and potential for repayment.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
Optician
Abba Eyecare
Alamosa, CO
06.2014 - 06.2021
- Assisted customers in selecting appropriate eyewear based on lifestyle and prescription needs.
- Educated clients on proper lens care and maintenance to ensure optimal performance.
- Oversaw the fitting of glasses and contact lenses, ensuring comfort and accuracy.
- Trained junior staff on optical procedures, enhancing team performance and service quality.
- Implemented process improvements that streamlined patient flow and reduced wait times.
- Developed relationships with suppliers to negotiate better pricing and product availability.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Education
High School Diploma -
Sargent JR/SR. High School
Monte Vista, COSkills
- Legal document preparation
- Administrative support
- Confidential information handling
- Understanding of judicial processes
- Detail-oriented approach
- Consistent reliability
Timeline
Judicial Clerk
12th Judicial District Court
02.2026 - Current
Lab/Office Manager
Sweet Optics LLC
10.2021 - 02.2026
Loan Processor
Del Norte Bank
01.2019 - 06.2021
Optician
Abba Eyecare
06.2014 - 06.2021
High School Diploma -
Sargent JR/SR. High School