Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janelle Privratsky

Grand Junction

Summary

Decisive and compassionate Human Services Leader with over 15 years of expertise in the IDD field, case management, and non-profit administration. Proven authority in HCBS-DD, SLS, EBD, and HCA waiver compliance, ensuring 100% client safety through rigorous provider vetting and emergency relocation for MANE risk mitigation. Expert in financial stewardship and documentation oversight, maintaining a zero-tolerance policy for exploitation through meticulous auditing of contractor and family caregiver ledgers. A dedicated advocate skilled in building sustainable residential placements and leading mission-driven organizations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

CEO / President

Ans Angels Coalition (501c3)
Grand Junction, CO
12.2023 - Current
  • Organizational Founding: Founded and incorporated a non-profit organization dedicated to providing high-quality service dogs to low-income individuals at no cost.
  • Proven Impact: Successfully funded and provided 3 service dogs in 2024 and secured funding for 4 service dogs in 2025 through community outreach and strategic fundraising.
  • Administrative Leadership: Manage all aspects of the organization, including marketing, financial budgeting, and the ongoing development of grant-writing and non-profit governance skills.

Independent Contract Program Supervisor

Mosaic
Grand Junction, CO
03.2023 - Current
  • Monitored daily documentation practices of host home providers and family caregivers. Supported completion of log notes and health records to maintain billing accuracy and compliance. Assisted in auditing documentation to uphold standards.
  • Achieved successful placements for individuals with intellectual and developmental disabilities through effective intake and matching processes. Enhanced long-term stability by evaluating provider capabilities and home environments. Improved safety outcomes by relocating individuals from high-risk situations, maintaining full compliance with prevention protocols.
  • Achieved compliance with state service-delivery contracts through effective oversight of independent contractors. Enhanced caregiver capabilities by providing targeted business coaching and technical support. Promoted safety standards, resulting in improved service quality for families.
  • Achieved financial integrity through effective management of agency representative payeeship. Delivered precise monthly audits of receipts and ledgers, enhancing financial transparency. Mitigated risks of financial exploitation by enforcing strict contractor reimbursement protocols for undocumented expenses.
  • Oversaw creation and management of individual support plans (ISPs) and service plans, facilitating clear communication of complex goals into structured documentation.
  • Achieved high standards of medical and residential care through thorough monthly inspections and audits. Improved safety and compliance by reviewing medication administration records and environmental conditions.
  • Validated and approved daily attendance and billing for independent contractors to ensure compliance with authorized service hours and Medicaid funding caps.

Career Break: Stay-at-Home Parent

04.2015 - 03.2022

Social Security / Resource Coordinator

Craig Hospital
Englewood, CO
09.2013 - 04.2015
  • Benefits Navigation: Expertly guided patients with spinal cord and brain injuries through the Social Security Disability (SSDI/SSI) application process.
  • Resource Advocacy: Assisted patients with complex insurance navigation and applications for Medicaid and various state/federal assistance programs.
  • Continuity of Care: Facilitated the setup of in-home services post-discharge; developed a comprehensive national resource database utilized by the Social Work department.

Case Manager

InnovAge – Long Term Care Options
Denver, CO
09.2009 - 08.2013
  • Multi-Waiver Expertise: Managed a diverse caseload of 110–200 cases specifically under the HCBS-EBD (Elderly, Blind, and Disabled) and HCA (Health Care Allowance) waivers.
  • Caseload Management: Conducted mandatory in-person visits and quarterly functional assessments to monitor service efficacy and adjust care plans as needed.
  • State Documentation: Processed high volumes of regulatory Medicaid paperwork, including PARs and DSS1s, utilizing state databases to maintain a 100% paperless system.

Rehab Technician

Craig Hospital
Englewood, CO
05.2006 - 08.2009
  • Direct Patient Care: Provided high-level assistance with activities of daily living (ADLs) for patients with catastrophic spinal cord and traumatic brain injuries.
  • Instruction & Education: Taught independent living skills to patients and their families to ensure a safe and sustainable transition to home life.
  • Clinical Observation: Documented patient progress and maintained strict HIPAA compliance.

Support Staff / Personal Caregiver

Community Connections
Durango, CO
01.2003 - 01.2004
  • Individualized Support: Provided direct support and financial management assistance for adults with developmental and physical disabilities in a community setting.

Education

Bachelor of Science - Psychology

Fort Lewis College
Durango, CO

Skills

  • Regulatory & Compliance: HCBS-DD, SLS, EBD, & HCA Waivers, HCPF Regulations, ISP/Service Plan Authoring, HIPAA, Audit Readiness
  • Operations & Oversight: Provider Matching & Vetting, Family Caregiver Support, Monthly Quality Inspections, MARs/Health Oversight
  • Risk & Financial Management: Rep Payee & SSA Auditing, Emergency Risk Mitigation, MANE Reporting/Support, Conflict Mediation
  • Leadership & Strategy: 501(c)(3) Administration, Grant Writing, Strategic Fundraising, Budget Management, Public Speaking

Certification

  • QMAP (Qualified Medication Administration Person): State of Colorado DPHE Certified.
  • Specialized Autism Certification: Advanced training in neurodiverse behavioral support.
  • CPR & First Aid: Basic Life Support (BLS) Certified.
  • Mandated Reporter
  • Professional Development: Annual training in HCBS Waiver Compliance, MANE Prevention, and Person-Centered Thinking.

Timeline

CEO / President

Ans Angels Coalition (501c3)
12.2023 - Current

Independent Contract Program Supervisor

Mosaic
03.2023 - Current

Career Break: Stay-at-Home Parent

04.2015 - 03.2022

Social Security / Resource Coordinator

Craig Hospital
09.2013 - 04.2015

Case Manager

InnovAge – Long Term Care Options
09.2009 - 08.2013

Rehab Technician

Craig Hospital
05.2006 - 08.2009

Support Staff / Personal Caregiver

Community Connections
01.2003 - 01.2004

Bachelor of Science - Psychology

Fort Lewis College
Janelle Privratsky