Janaki Katie Nunez
Broomfield
Summary
Compassionate and detail-oriented professional with a strong background in caregiving and client support. Experienced in guiding individuals through sensitive and emotionally significant situations with empathy, organization, and professionalism. Skilled in managing documentation, coordinating logistics, and maintaining a calm, supportive presence in high-trust environments, including end-of-life care.
Overview
7
7
years of professional experience
Work History
Customer Relationship Advocate
Fidelity Investments
2025.10 - Current
- Maintain accurate records, process requests, and ensure compliance with documentation and reporting standards.
- Handle high call volumes while providing attentive, solution-focused service tailored to individual client needs.
- De-escalate concerns and guide clients through sensitive conversations with patience and care.
Hospice Volunteer
The Denver Hospice
2021.07 - Current
- Provide companionship and emotional support to individuals receiving end-of-life care.
- Offer a calm, comforting presence for patients and families during vulnerable moments.
- Support hospice staff with non-medical assistance while maintaining dignity, confidentiality, and respect.
Private Childcare Provider
Self-Employed
2024.08 - 2025.10
- Provided attentive, one-on-one care in a high-trust environment, supporting both child and family needs with professionalism and discretion.
- Maintained consistent communication with families, offering emotional support and reliability.
- Managed scheduling, routines, and household logistics with strong organizational skills.
Dementia and Assisted Living Caregiver
Belmont Village Senior Living
2023.07 - 2024.08
- Delivered compassionate care to residents with cognitive decline, maintaining dignity and emotional comfort.
- Built trusting relationships with residents and their families through patience and attentive communication.
- Assisted with daily living activities while responding to emotional and behavioral changes.
Office and Communications Manager
St. Aidan's Episcopal Church
2023.04 - 2024.01
- Managed administrative operations including scheduling, document preparation, and communications.
- Coordinated events and supported community members with professionalism and care.
- Maintained organized records and ensured smooth office operations.
Operations Coordinator
MENTOR Colorado
2022.10 - 2023.04
- Supported administrative and client-facing operations, including documentation, reporting, and communication coordination.
- Assisted with event logistics, payroll processes, and grant-related documentation.
- Maintained organized records and ensured accuracy across operational systems.
Private Childcare Provider
Stephen Pehler (Private Employer)
2020.07 - 2022.10
- Facilitated intellectual growth through age-appropriate educational activities while developing trusting relationship with parents.
- Developed individualized educational plans to support child development and learning goals.
- Organized engaging activities that promoted cognitive, social, and emotional growth in children.
Recreational Therapy Instructor/Program Supervisor
Imagine! Colorado (Developmental Disabilities)
2018.11 - 2020.07
- Provided administrative leadership and client service oversight for programs supporting individuals with intellectual and developmental disabilities (IDD).
- Managed budgets, billing, payroll, and scheduling with a focus on regulatory compliance.
- Maintained detailed records and ensured compliance with organizational standards
- Built strong relationships with clients and families, providing structured and supportive care environments
Education
Associate Degree - Arts
Front Range Community College
2013-08
Bachelor’s Degree - Criminal Justice
American Public University
2021-05
Skills
- Client & Family Support
- End-of-Life & Hospice Support
- Administrative Coordination
- Document Preparation & Record Keeping
- Scheduling & Case Management
- Compassionate Communication
- Microsoft Office, Salesforce, DocuSign
Timeline
Customer Relationship Advocate
Fidelity Investments
2025.10 - Current
Private Childcare Provider
Self-Employed
2024.08 - 2025.10
Dementia and Assisted Living Caregiver
Belmont Village Senior Living
2023.07 - 2024.08
Office and Communications Manager
St. Aidan's Episcopal Church
2023.04 - 2024.01
Operations Coordinator
MENTOR Colorado
2022.10 - 2023.04
Hospice Volunteer
The Denver Hospice
2021.07 - Current
Private Childcare Provider
Stephen Pehler (Private Employer)
2020.07 - 2022.10
Recreational Therapy Instructor/Program Supervisor
Imagine! Colorado (Developmental Disabilities)
2018.11 - 2020.07
Bachelor’s Degree - Criminal Justice
American Public University
Associate Degree - Arts
Front Range Community College