Dedicated caregiver and server trainer with strengths in customer service, active listening, and conflict resolution. Skilled in creating positive environments that enhance client satisfaction and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver
Balfour senior living
Littleton
03.2025 - Current
Provided emotional support through active listening and companionship.
Managed household tasks, ensuring cleanliness and comfort for the clients.
Maintained clean and well-organized environment for client happiness and safety.
Communicated regularly with family members about client well-being and progress.
Server Trainer
WindCrest Erickson Living
Highlands Ranch
04.2024 - 03.2025
Implemented feedback mechanisms to foster continuous improvement in service delivery.
Encouraged team collaboration to enhance overall service quality and customer satisfaction.
Created a positive learning environment to motivate staff and enhance training outcomes.
Assisted in resolving customer complaints to uphold service excellence and brand reputation.