Jamie Taylor
Montrose
Summary
Compassionate CNA and Unit Secretary at Montrose Regional Health, skilled in patient care and vital signs monitoring. Enhanced patient satisfaction through attentive service and effective communication. Proficient in electronic charting and paper chart assembly. Provides great teamwork to complete clerk duties, as well as assist the team on the unit.
Overview
14
14
years of professional experience
Work History
CNA/ Unit Secretary
Montrose Regional Health
08.2011 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated patient charts.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients as well as communication between other units of the hospital.
- Place orders for supplies on Staples
- Hill-Rom Superuser, Cardio Server, Meditech, Excel, Word, Smart Client, Downtime.
Education
CNA
Delta/Montrose Votech (TCR)
DeltaSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- End-of-life care
- Electronic charting
Timeline
CNA/ Unit Secretary
Montrose Regional Health
08.2011 - Current
CNA
Delta/Montrose Votech (TCR)
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