Jamie Smithey
In Apple Pie Order Cleaning LLC
Colorado Springs
11
years of professional experience
Dynamic manager excelling in service quality management and staff training. Enhanced client satisfaction through effective scheduling and compliance inspections, fostering a culture of excellence. Recognized for elevating team productivity and delivering exceptional customer experiences.
Work History
Manager
2 Years 2 Months- Oversaw daily cleaning operations, ensuring high standards of service quality and client satisfaction.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Developed efficient scheduling processes to optimize team productivity and resource allocation.
- Conducted regular inspections to maintain compliance with company policies and safety regulations.
- Facilitated client communication to address concerns and enhance service delivery experiences.
Regional Flight Attendant
4 Years 3 Months- Conducted pre-flight checks on safety equipment to guarantee regulatory compliance and readiness.
- Executed safety protocols and emergency procedures in compliance with FAA regulations.
- Delivered exceptional in-flight service to ensure passenger comfort and satisfaction.
- Assisted in achieving high customer satisfaction ratings by consistently providing a welcoming and enjoyable flight experience.
- Answered passenger questions and provided solutions to issues arising during flights.
Regional Flight Attendant
2 Years 4 Months- Mentored junior flight attendants on service standards and operational protocols for improved performance.
- Implemented feedback from passengers to refine service delivery and elevate overall experience.
- Participated in regular training sessions to stay current on industry regulations, safety protocols, and customer service techniques.
- Promoted a positive company image by consistently delivering high-quality customer service experiences for all passengers.
- Provided assistance during turbulence events by calming anxious passengers and ensuring they were properly secured in their seats.
Sales Associate
2 Months- Assisted customers in product selection, enhancing their shopping experiences.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma
Skills
Service quality management
Staff training and development
Scheduling optimization
Compliance inspections
Customer satisfaction enhancement
Timeline
Manager
In Apple Pie Order Cleaning LLC
04.2023 - 06.2025Read More
Regional Flight Attendant
Republic Airways
06.2017 - 09.2021Read More
Regional Flight Attendant
Mesa Airlines
02.2015 - 06.2017Read More
Sales Associate
Boot Barn
06.2014 - 08.2014Read More
MayField High School
High School Diploma
Read More