JAMIE DAUGHERTY
REGIONAL MANAGER
Grand Junction
Summary
Professional yet personable and empathetic operations leader with proven track record in optimizing regional processes and driving efficiency. Skilled in strategic planning, logistics management, and resource allocation. Strong focus on team collaboration and adaptability, ensuring seamless operations and consistent achievement of targets. Reliable, results-driven, and adept at navigating dynamic environments. Committed to making meaningful impact through individualized and compassionate relationships
Overview
21
21
years of professional experience
2
2
Certifications
1
1
Language
Work History
Colorado/Utah Regional Manager
Brad Hall & Associates
05.2021 - 01.2025
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Forecasted and reported incoming business activity to facilitate planning and staffing needs.
- Built positive and productive relationships with store and field leadership, contractors and distributors.
- Continuously met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created company volunteer program aiding in relationships with local 501c3's
- Trained and supervised store manager staff and provided professional development opportunities and growth within the company.
- Analyzed store data and trends to develop sales strategies that increased market penetration.
- Created and executed strategic plans to grow and build new business in territory. Grew the Colorado market by 13 locations.
- Established and leveraged relationships to maximize revenue opportunities working with large name distributors, i.e. Coca-Cola, Coremark, Pepsi Co., Frito Lay, etc.
- Established training teams for the entire 7 state market.
- Resolved customer complaints regarding sales and service. Answered vendors questions and resolved issues.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Boosted brand growth by devising strategic network and marketing tactics utilizing local marketer's/sponsorships, i.e. Grand Junction Rockies
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Community Organizer
ShareFest
02.2018 - 06.2021
- Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Store Manager
Starbucks Coffee Company
01.2018 - 06.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed new store locations from ground up by hiring and training efficiently.
- Managed inventory control, cash control, and store opening and closing procedures.
- Store Manager of the Quarter Q1FY2021
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Event, Sales & Marketing Director
City of Grand Junction
06.2013 - 02.2018
- Managed high-profile events with tight deadlines, ensuring seamless execution and positive client feedback.
- Implemented creative marketing campaigns for successful promotion of events, driving registration numbers and overall attendance.
- Maintained a high level of safety at all events by developing comprehensive risk management plans, coordinating with security personnel, and adhering to all relevant regulations.
- Expanded company revenue by identifying new business opportunities through networking at industry conferences and trade shows.
- Created new collateral for both venues including a new e-brochure, rack cards and mailers.
- Planned various event types: concerts, expos, conventions, weddings & corporate meetings.
- Spearheaded fundraising initiatives during charity events, leveraging strong community connections to secure donations and raise awareness for worthy causes.
- Evaluated post-event analytics to identify areas of improvement and implement necessary changes for future success.
- Monitored budgets closely to maximize resources and minimize expenses, delivering high-quality events within financial constraints.
- Utilized consumer trends to shape sales approaches.
- Created marketing plans, grew event revenue each year and partnered with area hotels and facilities to confirm continued top service.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 5-100 team members and volunteers.
- Hired, trained and built high-performing team of sales leads and event supervisors.
- Analyzed market trends and competitive landscape to understand opportunities and potential value.
- Implemented CRM solutions that improved customer retention rates while enabling more effective communication strategies.
District Manager/Restaurant Proprietor
Pasta Pomodoro
01.2004 - 06.2013
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Supervised various locations, enforcing high-quality standards of operation.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Education
Certification Not For Profit Studies
Colorado Mesa University
Grand Junction, CO 05.2001 -
Skills
Operational management
Business development and planning
Performance management
Project management
Staff training and development
Vendor negotiation
Recruitment strategies
Data collection
Workshop organization
Volunteer management
Staff management
Not for profit development
Certification
Serv Safe Certification
Community Service
Community Organizer, ShareFest, Grand Junction, CO, 81506, 02/01/18, 06/30/21, Responsible for organizing volunteer groups to serve over Mesa County helping the elderly in repairs and cleaning of their homes and properties every spring.
Awards
Starbucks Store Manager of the Quarter - selected over 350 store managers in the Colorado market. Selected for my financials, staffing, community outreach and help in my market.
Accomplishments
- Voted Store Manager of the Quarter with Starbucks Coffee Company
- Voted Exceptional Regional Manager with Brad Hall for taking care of people
- Completed Start Up/ 501c-3 certification through Colorado Mesa University Extension Program
- Former Serv Safe proctor
Timeline
Colorado/Utah Regional Manager
Brad Hall & Associates
05.2021 - 01.2025
Community Organizer
ShareFest
02.2018 - 06.2021
Store Manager
Starbucks Coffee Company
01.2018 - 06.2021
Event, Sales & Marketing Director
City of Grand Junction
06.2013 - 02.2018
District Manager/Restaurant Proprietor
Pasta Pomodoro
01.2004 - 06.2013
Certification Not For Profit Studies
Colorado Mesa University
05.2001 -
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