Jamie Cole
Longmont,CO
Summary
Dedicated, service-oriented professional with extensive experience in customer service, retail, food delivery, and entertainment industries. Renowned for dependability and reliability, alongside a quick learning ability and exceptional interpersonal skills. Proven track record of delivering outstanding service while maintaining a positive attitude, contributing to team success in fast-paced environments. Committed to fostering strong relationships and enhancing customer experiences through effective communication and teamwork.
Overview
13
13
years of professional experience
Work History
Delivery Driver
DoorDash
Longmont
04.2023 - Current
- Deliver various customer door dash orders safely and efficiently through out the day
- Follow procedures and maintain timely deliveries
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Ensured timely and accurate delivery of orders across designated routes.
- Navigated efficiently using GPS tools to optimize delivery paths.
Temp Worker
Ricoh
USA
06.2023 - 11.2025
- Quality check documents for medical equipment company
- Assemble kits and package with ski passes on large scale ensuring quality and meeting required corporate standards
- Move pallets and organize supplies as required
- Prepared boxes for shipments based on standard sizes.
- Checked raw materials and completed work for defects affecting product quality.
Temp Retail Associate
JOANN Fabrics and Crafts
Boulder, CO
03.2025 - 05.2025
- Facilitated relocation and consolidation of merchandise in preparation for store closure.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Maintained organized merchandise displays, enhancing visual appeal and customer engagement.
- Executed exceptional customer service strategies while ensuring sales floor organization and cleanliness.
- Maintained clean sales floor and straightened and faced merchandise.
Guest Associate
AMC Orchard 12
Westminster, CO
11.2024 - 03.2025
- Manage ticket collection, assist guests, and maintain theater cleanliness
- Awarded Associate of the Month – April 2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Monitored cleanliness and organization of theater spaces to maintain safety standards.
Guest Associate / Server
Cinebarre Boulder
Louisville, CO
08.2023 - 06.2024
- Served food and beverages to guests inside theater settings
- Handled guest interactions and ensured cleanliness of theaters
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Managed multiple tables efficiently in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new servers on menu knowledge and service protocols to maintain high standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean
- Helped break down and move merchandise and heavy equipment after shutting down.
Delivery Driver
Papa John's Pizza
Erie, CO
03.2022 - 04.2023
- Delivered food orders efficiently, ensuring timely arrivals to enhance customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Communicated with customers regarding order status and resolved any delivery issues promptly.
- Maintained vehicle cleanliness and performed routine inspections to ensure safe operations.
- Assisted in training new drivers on protocols, safety measures, and best practices for deliveries.
Server
BDT Stage
Boulder, CO
11.2019 - 03.2020
- Served food to guests in a dinner theater setting
- Ensured order accuracy and managed payments
- Bussed and reset tables to keep dining room and work areas clean.
Delivery Driver
Pizza Hut
Lafayette, CO
03.2018 - 11.2019
- Collaborated with restaurant partners to streamline order preparation processes for improved efficiency.
- Maintained cleanliness and organization of delivery vehicle for optimal performance.
- Communicated effectively with customers to confirm orders and address inquiries.
- Assisted in training new drivers on best practices for safety and efficiency.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed guest interactions and ensured satisfaction throughout lunch buffet service.
Busser/Box Office Associate
Cinebarre
Louisville, CO
03.2017 - 02.2018
- Maintained store cleanliness and organization, ensuring compliance with safety standards.
- Trained new associates on company policies and procedures, fostering a knowledgeable team environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed ticket sales operations for upcoming showtime, ensuring efficient customer service and satisfaction.
- Performed detailed cleaning and bussing of tables and auditoriums following every showtime to ensure a welcoming environment.
Usher
Regal Entertainment
Multiple Theaters In Colorado
09.2013 - 02.2018
- Delivered exceptional customer service, resolving inquiries and enhancing guest experiences.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted in training new staff on operational procedures and company policies.
- Monitored inventory levels, reporting discrepancies to ensure stock availability for operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Cleaned auditoriums after every showing
- Performed annual theater checks during each showtime to ensure that sound, lighting, guest satisfaction and safety are in check during each movie
- Tore and scanned tickets, directing guests to the proper auditorium
- Maintained cleanliness of all hallways, lobbies, auditoriums and restrooms
Seasonal Scare Actor
Terror in the Corn
Erie, CO
09.2015 - 11.2017
- Developed immersive character portrayals to enhance audience engagement and overall experience.
- Collaborated with team members to design and execute elaborate scare tactics.
- Adapted performance styles based on audience reactions, ensuring dynamic interactions.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
- Worked with various special effects, fog, strobes and loud sounds.
- Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
- Developed strong relationships with colleagues based on trust and respect, fostering a supportive work environment that enhanced collaboration efforts.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Used body language, facial expressions and vocal techniques to convey messages.
- Made quick adjustments to characters on stage.
Store Associate
Albertson's
Louisville, CO
05.2015 - 07.2016
- Collaborated with team members to restock merchandise, optimizing inventory levels on the sales floor.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Collected carts from the parking lot
- Stocked shelves with merchandise
- Maintained tidy and organized store to comply with cleanliness standards.
Education
Colorado High School Diploma -
Home Schooled
Lafayette05-2013
Skills
- Attention to detail
- Positive attitude
- Customer service
- Valid Driver's license
- Time management
- Punctual and reliable
- Problem-solving
- Hard worker
- Fast learner
- Strong
- Communication
- Time management skills
- Teamwork and collaboration
Accomplishments
- Employee of the Month at Albertson's in 2015
- Usher Lead at Regal Village at the Peaks Movie theater from 2016-2017. I was a "mini manager" without the keys and passwords. I had the authority to give orders to other ushers to make the night move swiftly, carry the walkie talkie for fast communication, make executive decisions for ushers on a busy night, jump in and help on floor wherever i was needed. Sometimes supervising and maintaining a team of at times 5 or 6 staff members
- Employee of the month at Village at the Peaks in November 2016
- Employee of the Month at AMC in March 2025
- Staff pick to serve the buffet at Pizza Hut in 2018
Languages
English
Native or Bilingual
Interests
- Dancing- Irish dancing in particular is my greatest passion
- Resin art
- Sketching and drawing
- Music
- Photography
- Acting and Theater
- Fashion
- Horseback Riding
- Hiking
- Reading
- Watching Movies and TV Shows
- Animal Care
- Fashion and Style
Timeline
Temp Retail Associate
JOANN Fabrics and Crafts
03.2025 - 05.2025
Guest Associate
AMC Orchard 12
11.2024 - 03.2025
Guest Associate / Server
Cinebarre Boulder
08.2023 - 06.2024
Temp Worker
Ricoh
06.2023 - 11.2025
Delivery Driver
DoorDash
04.2023 - Current
Delivery Driver
Papa John's Pizza
03.2022 - 04.2023
Server
BDT Stage
11.2019 - 03.2020
Delivery Driver
Pizza Hut
03.2018 - 11.2019
Busser/Box Office Associate
Cinebarre
03.2017 - 02.2018
Seasonal Scare Actor
Terror in the Corn
09.2015 - 11.2017
Store Associate
Albertson's
05.2015 - 07.2016
Usher
Regal Entertainment
09.2013 - 02.2018
Colorado High School Diploma -
Home Schooled