Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Jamie Cole

Longmont,CO

Summary

Dedicated, service-oriented professional with extensive experience in customer service, retail, food delivery, and entertainment industries. Renowned for dependability and reliability, alongside a quick learning ability and exceptional interpersonal skills. Proven track record of delivering outstanding service while maintaining a positive attitude, contributing to team success in fast-paced environments. Committed to fostering strong relationships and enhancing customer experiences through effective communication and teamwork.

Overview

13
13
years of professional experience

Work History

Delivery Driver

DoorDash
04.2023 - Current
  • Deliver various customer door dash orders safely and efficiently through out the day
  • Follow procedures and maintain timely deliveries
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Ensured timely and accurate delivery of orders across designated routes.
  • Navigated efficiently using GPS tools to optimize delivery paths.

Temp Worker

Ricoh
06.2023 - 11.2025
  • Quality check documents for medical equipment company
  • Assemble kits and package with ski passes on large scale ensuring quality and meeting required corporate standards
  • Move pallets and organize supplies as required
  • Prepared boxes for shipments based on standard sizes.
  • Checked raw materials and completed work for defects affecting product quality.

Temp Retail Associate

JOANN Fabrics and Crafts
03.2025 - 05.2025
  • Facilitated relocation and consolidation of merchandise in preparation for store closure.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Maintained organized merchandise displays, enhancing visual appeal and customer engagement.
  • Executed exceptional customer service strategies while ensuring sales floor organization and cleanliness.
  • Maintained clean sales floor and straightened and faced merchandise.

Guest Associate

AMC Orchard 12
11.2024 - 03.2025
  • Manage ticket collection, assist guests, and maintain theater cleanliness
  • Awarded Associate of the Month – April 2025
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Monitored cleanliness and organization of theater spaces to maintain safety standards.

Guest Associate / Server

Cinebarre Boulder
08.2023 - 06.2024
  • Served food and beverages to guests inside theater settings
  • Handled guest interactions and ensured cleanliness of theaters
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Managed multiple tables efficiently in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Trained new servers on menu knowledge and service protocols to maintain high standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean
  • Helped break down and move merchandise and heavy equipment after shutting down.

Delivery Driver

Papa John's Pizza
03.2022 - 04.2023
  • Delivered food orders efficiently, ensuring timely arrivals to enhance customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times and reduce delays.
  • Communicated with customers regarding order status and resolved any delivery issues promptly.
  • Maintained vehicle cleanliness and performed routine inspections to ensure safe operations.
  • Assisted in training new drivers on protocols, safety measures, and best practices for deliveries.

Server

BDT Stage
11.2019 - 03.2020
  • Served food to guests in a dinner theater setting
  • Ensured order accuracy and managed payments
  • Bussed and reset tables to keep dining room and work areas clean.

Delivery Driver

Pizza Hut
03.2018 - 11.2019
  • Collaborated with restaurant partners to streamline order preparation processes for improved efficiency.
  • Maintained cleanliness and organization of delivery vehicle for optimal performance.
  • Communicated effectively with customers to confirm orders and address inquiries.
  • Assisted in training new drivers on best practices for safety and efficiency.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed guest interactions and ensured satisfaction throughout lunch buffet service.

Busser/Box Office Associate

Cinebarre
03.2017 - 02.2018
  • Maintained store cleanliness and organization, ensuring compliance with safety standards.
  • Trained new associates on company policies and procedures, fostering a knowledgeable team environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed ticket sales operations for upcoming showtime, ensuring efficient customer service and satisfaction.
  • Performed detailed cleaning and bussing of tables and auditoriums following every showtime to ensure a welcoming environment.

Usher

Regal Entertainment
09.2013 - 02.2018
  • Delivered exceptional customer service, resolving inquiries and enhancing guest experiences.
  • Collaborated with team members to maintain cleanliness and organization of work areas.
  • Assisted in training new staff on operational procedures and company policies.
  • Monitored inventory levels, reporting discrepancies to ensure stock availability for operations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Cleaned auditoriums after every showing
  • Performed annual theater checks during each showtime to ensure that sound, lighting, guest satisfaction and safety are in check during each movie
  • Tore and scanned tickets, directing guests to the proper auditorium
  • Maintained cleanliness of all hallways, lobbies, auditoriums and restrooms

Seasonal Scare Actor

Terror in the Corn
09.2015 - 11.2017
  • Developed immersive character portrayals to enhance audience engagement and overall experience.
  • Collaborated with team members to design and execute elaborate scare tactics.
  • Adapted performance styles based on audience reactions, ensuring dynamic interactions.
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
  • Developed strong relationships with colleagues based on trust and respect, fostering a supportive work environment that enhanced collaboration efforts.
  • Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Made quick adjustments to characters on stage.

Store Associate

Albertson's
05.2015 - 07.2016
  • Collaborated with team members to restock merchandise, optimizing inventory levels on the sales floor.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Collected carts from the parking lot
  • Stocked shelves with merchandise
  • Maintained tidy and organized store to comply with cleanliness standards.

Education

Colorado High School Diploma -

Home Schooled
Lafayette
05-2013

Skills

  • Attention to detail
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Time management
  • Punctual and reliable
  • Problem-solving
  • Hard worker
  • Fast learner
  • Strong
  • Communication
  • Time management skills
  • Teamwork and collaboration

Accomplishments

  • Employee of the Month at Albertson's in 2015
  • Usher Lead at Regal Village at the Peaks Movie theater from 2016-2017. I was a "mini manager" without the keys and passwords. I had the authority to give orders to other ushers to make the night move swiftly, carry the walkie talkie for fast communication, make executive decisions for ushers on a busy night, jump in and help on floor wherever i was needed. Sometimes supervising and maintaining a team of at times 5 or 6 staff members
  • Employee of the month at Village at the Peaks in November 2016
  • Employee of the Month at AMC in March 2025
  • Staff pick to serve the buffet at Pizza Hut in 2018

Languages

English
Native or Bilingual

Interests

  • Dancing- Irish dancing in particular is my greatest passion
  • Resin art
  • Sketching and drawing
  • Music
  • Photography
  • Acting and Theater
  • Fashion
  • Horseback Riding
  • Hiking
  • Reading
  • Watching Movies and TV Shows
  • Animal Care
  • Fashion and Style

Timeline

Temp Retail Associate

JOANN Fabrics and Crafts
03.2025 - 05.2025

Guest Associate

AMC Orchard 12
11.2024 - 03.2025

Guest Associate / Server

Cinebarre Boulder
08.2023 - 06.2024

Temp Worker

Ricoh
06.2023 - 11.2025

Delivery Driver

DoorDash
04.2023 - Current

Delivery Driver

Papa John's Pizza
03.2022 - 04.2023

Server

BDT Stage
11.2019 - 03.2020

Delivery Driver

Pizza Hut
03.2018 - 11.2019

Busser/Box Office Associate

Cinebarre
03.2017 - 02.2018

Seasonal Scare Actor

Terror in the Corn
09.2015 - 11.2017

Store Associate

Albertson's
05.2015 - 07.2016

Usher

Regal Entertainment
09.2013 - 02.2018

Colorado High School Diploma -

Home Schooled
Jamie Cole