James Morrison
80917, Colorado Springs, Colorado, United States
Overview
2027
2027
years of professional experience
Work History
Fuel Lead
King Soopers
Colorado Springs
09.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Front End Supervisor
King Soopers
Colorado Springs
08.2022 - 09.2025
- Supervised front-end operations to ensure smooth customer transactions.
- Trained and mentored new staff on company policies and procedures.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Handled customer inquiries and resolved issues to enhance service quality.
- Managed customer complaints and rectified issues to complete satisfaction.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Bookkeeper
King Soopers
Colorado Springs
2022 - 2024
- Maintained accurate financial records and transaction logs.
- Collaborated with team members to streamline bookkeeping procedures.
- Ensured accuracy in all accounting entries and records.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
- Monitored cash flow, preparing reports to inform management of financial status.
Customer Service Clerk
King Soopers
Colorado Springs
04.2021 - 2022
- Assisted customers with product inquiries and service requests.
- Collaborated with team members to ensure efficient service delivery.
- Resolved customer complaints promptly and professionally.
- Educated customers about promotions and loyalty programs.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Supported customers by phone regarding store operations, products, promotions and orders.
Education
High School Diploma -
Doherty High School
Colorado Springs, COSkills
- Financial record keeping
- Customer service
- Staff training
- Problem resolution
- Schedule coordination
- Team collaboration
- Communication skills
- Attention to detail
- Verbal communication
- Multitasking Abilities
- Customer relations
Timeline
Fuel Lead
King Soopers
09.2025 - Current
Front End Supervisor
King Soopers
08.2022 - 09.2025
Customer Service Clerk
King Soopers
04.2021 - 2022
Bookkeeper
King Soopers
2022 - 2024
High School Diploma -
Doherty High School