Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

James King

Colorado Springs

Summary

Developed technical and mechanical skills in hands-on, fast-paced environments. Demonstrated the ability to troubleshoot and solve complex problems, ensuring timely project completion. Looking to transition into a new field, offering a strong mentality and striving to learn and grow in any environment.

Overview

3
3
years of professional experience

Work History

Member Service Representative

Villa Sport
09.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Consistently met or exceeded performance metrics through proactive management of workload and effective prioritization.
  • Worked early hours (4:45 am - 9 am) 6 days a week and then went to school after work
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.

Arborist

King Tree Service
05.2022 - 08.2024
  • Felled trees carefully to avoid damage to property and landscape.
  • Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
  • Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors alike.
  • Maintained work vehicles and equipment.
  • Conducted thorough site assessments to identify potential hazards before beginning any work, minimizing risk to personnel and property.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Finished jobs in a very timely manner, and cleaned up worksite with exceptional detail.
  • Stayed after work to clean/do preventative maintenance on chainsaws and all equipment

Education

High School Diploma -

Thomas B. Doherty High School
Colorado Springs, CO
12-2024

Skills

  • Customer service
  • Relationship building
  • Complaint handling
  • Sales strategy
  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Friendly, positive attitude
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Passion to grow and learn

Interests

  • Dirt Bikes
  • Mountain Biking
  • Weight-Lifting
  • Camping
  • Fishing
  • Hiking

Timeline

Member Service Representative

Villa Sport
09.2024 - Current

Arborist

King Tree Service
05.2022 - 08.2024

High School Diploma -

Thomas B. Doherty High School
James King