Summary
Overview
Work History
Education
Skills
Timeline
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James Gallegos

Denver,CO

Summary

I have about 4 years of retail experience, I have great people skills and I can talk to just about anyone. Im skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Walgreens Boots Alliance
08.2022 - 06.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Promoted store loyalty programs to customers to enhance engagement and repeat business.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.

Staff Aide

Denver Public Schools
10.2023 - 05.2024
  • Observed and monitored children's activities.
  • Offered caring companionship and emotional support.
  • Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
  • Supported children's development by encouraging teamwork and understanding of others.
  • Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
  • Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Salesperson

E-bikes Usa
01.2023 - 04.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Implemented effective sales strategies to maximize revenue generation.

Education

High School Diploma -

George Washington High School
Denver, CO
05-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Product knowledge
  • Customer focus
  • Refund handling
  • Merchandise restocking
  • Up-selling techniques
  • Customer relationship management (CRM)

Timeline

Staff Aide

Denver Public Schools
10.2023 - 05.2024

Salesperson

E-bikes Usa
01.2023 - 04.2024

Customer Service Cashier

Walgreens Boots Alliance
08.2022 - 06.2025

High School Diploma -

George Washington High School

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James Gallegos