James Fleming
Carthage
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
Indian River Public School
11.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
DoorDash Delivery Driver
DoorDash
06.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Instacart Delivery Driver
Instacart
05.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Front End Check Out Team Associate
Walmart
05.2020 - 07.2023
- Management of front-end customer flow
- Responded to varied customer inquiries and issues
- Matched customer needs with current inventory
- Assisted Spanish speaking customers with merchandise location and international money transfers
- Resolved customer complaints and concerns
Account Executive/Career Advocate
RealogicHR
01.2022 - 11.2022
- Made cold calls to potential clients
- Negotiated and finalized facility contracts
- Found and matched people to jobs in the Healthcare Industry
- Maintained accurate records in the Client Management Database(Crelate)
Foreign Language Teacher
Immaculate Heart Central
09.2017 - 10.2020
- Taught various levels of Latin, Spanish, Social Studies, and Religion
- Maintained consistent classroom management
- Created tailored lesson plans to suit student needs
- Communicated frequently with students' parents regarding student progress
- Served as 10th grade class advisor
Bilingual Customer Service Representative
Convergys
10.2014 - 08.2017
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Education
Associate of Science - Science And Math
SUNY Jefferson
Watertown, NY05.2013
Bachelor of Arts - Archaeology And Latin
SUNY, Albany
Albany, NY 12.1988
Skills
- Fluent in Verbal and Written Spanish
- Superb Organizational Skills
- Extremely Dedicated Work Ethic
- Creative and Innovative Problem Solver
- Well Developed Communication and Interpersonal Skills
- Quick Self Learner
Timeline
Substitute Teacher
Indian River Public School
11.2022 - Current
DoorDash Delivery Driver
DoorDash
06.2022 - Current
Account Executive/Career Advocate
RealogicHR
01.2022 - 11.2022
Front End Check Out Team Associate
Walmart
05.2020 - 07.2023
Instacart Delivery Driver
Instacart
05.2018 - Current
Foreign Language Teacher
Immaculate Heart Central
09.2017 - 10.2020
Bilingual Customer Service Representative
Convergys
10.2014 - 08.2017
Associate of Science - Science And Math
SUNY Jefferson
Bachelor of Arts - Archaeology And Latin
SUNY, Albany
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