JAMES BENT
Colorado Springs
Summary
Dynamic leader with extensive experience in multi-unit operational leadership at Emerald Fields, successfully driving customer retention and sales growth. Proven expertise in vendor negotiation and compliance management, resulting in enhanced operational efficiency. Known for fostering cross-functional collaboration and achieving high levels of customer satisfaction. Aiming to leverage these skills to further enhance organizational success and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Partner / Owner
Cogwheel Property Development, LLC
Colorado Springs
04.2024 - Current
- Managing business operations, including budgeting, project timelines, and vendor coordination
- Leading cross-functional teams to oversee projects from planning to completion
- Negotiating vendor contracts and supplier relationships to optimize costs
Vice President of Operations
Emerald Fields
Manitou
01.2015 - 03.2022
- Led multi-site retail operations, ensuring 100% regulatory compliance with state and industry standards
- Developed and implemented inventory tracking and cash-handling procedures, improving efficiency and accuracy
- Strengthened vendor relationships, securing competitive pricing and streamlining procurement processes
- Managed staff scheduling and training, ensuring operational efficiency and alignment with business objectives
- Spearheaded customer loyalty programs, increasing retention and sales
Operations Manager / General Manager
Reserve1, LLC
Glendale
12.2013 - 06.2014
- Successfully launched a new retail location, securing customer engagement and increasing initial sales
- Negotiated vendor contracts, ensuring cost-effective purchasing agreements
- Designed and implemented operational workflows, increasing efficiency and compliance
- Developed and coached a high-performing team, managing hiring and performance evaluations
Managing Partner
Patients Choice
Denver
01.2009 - 06.2012
- Co-founded and managed one of Colorado’s first regulated retail locations, ensuring full compliance with evolving industry laws
- Developed training programs to educate employees on compliance, customer service, and sales strategies
- Introduced customer membership pricing, increasing retention and recurring sales
- Expanded business services to include wellness programs and alternative service offerings
Education
Culinary Certificate in Culinary Arts - Culinary Arts
Walt Disney World Culinary Apprenticeship
Orlando, FL04-1995
Skills
- Multi-Unit Operational Leadership
- Compliance Management
- Effective Team Leadership
- Vendor Negotiation Expertise
- Workforce Development
- Inventory Control
- Effective Cash Flow Optimization
- Customer Satisfaction Management
- Customer Loyalty Strategies
- Strategic Financial Planning
- Efficiency Improvement
- Retail Operations Management
- Cross-functional collaboration
- Performance evaluation
- Staff training
- Conflict resolution
- Health and safety compliance
Skills Expertise
- Multi-Unit Retail Operations & Compliance
- Regulatory Compliance & Licensing
- Vendor Negotiation & Relationship Management
- Team Leadership & Staff Development
- Inventory & Cash Flow Management
- Customer Experience & Loyalty Programs
- Business Operations & Financial Planning
- Process Optimization & Efficiency Improvement
- Franchise & General Retail Management
Personal Information
Relocation: Open to Relocation
Certification
- METRC Certified
- Culinary Arts Certificate
Timeline
Partner / Owner
Cogwheel Property Development, LLC
04.2024 - Current
Vice President of Operations
Emerald Fields
01.2015 - 03.2022
Operations Manager / General Manager
Reserve1, LLC
12.2013 - 06.2014
Managing Partner
Patients Choice
01.2009 - 06.2012
- METRC Certified
- Culinary Arts Certificate
Culinary Certificate in Culinary Arts - Culinary Arts
Walt Disney World Culinary Apprenticeship
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