Enthusiastic business major with excellent communication skills and strong motivation to succeed, proven ability to establish and maintain excellent communication and relationships with clients.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Crew Lider & Craftsman Senior Specialist
Apache Industrial Services
Fulshear, Tx
03.2019 - Current
Led projects and analyzed data to identify opportunities for improvement.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Cut materials according to specifications in preparation for installation.
Demolished and removed old materials to make way for new builds.
Drew detailed job specifications to discuss and plan projects with clients.
Quality Manager, Fireproofing
Tecon Services, INC
Houston, Tx
09.2018 - 03.2019
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Updated quality control standards, methods and procedures to meet compliance requirements.
Wrote and implemented new rework procedures to standardize processes.
Equipped and organized facility to comply with company strategy for online and offline quality controls.
Adhered to all legal, safety and health standards.
Calibrated instruments and scales in production area and quality lab.
Brokerage Operations Coordinator
Armellini Freight Brokerage
Doral, Fl
04.2017 - 06.2018
Maintained daily reports and advised executive leaders in decision-making processes.
Maintained clean reception area to promote positive, professional environment for clients.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Developed new filing and organizational practices.
Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
Managed filing system, entered data and completed other clerical tasks.
Created and implemented standard operating procedures for records handling.
Audit & Compliance and Logistic Coordinator
Maniobras Civiles, Inc
Doral, Fl
12.2015 - 04.2017
Kept a Log of all Dock activity (Inbound and Outbound).
Implemented and trained all personnel in Cros-Dock related Software (Magaya, SAP and Excel for PO tracking)
Generated and procured commercial documents (commercial invoice, Packing List and House & Master BL, Air Waybills, Familiar with SED) for all exports.
Air and Ocean Import and Export process for all cargo.
Provided Balance Sheet Report for internal and external purposes (Magaya and Excel).
Presented QSB (Quarterly and Transition Reports of Small Business) and provided cost saving and operation breakdown to board of directors.
Provided logistics service for multi-million dollar projects.
Certified as a fork-lift operator.
Reorganize shipping schedules to consolidate loads, maximizing vehicle usage and limiting the movement of partially empty vehicles or containers.
Assistant Manager
La Quinta Inn
Marshall, Tx
01.2015 - 08.2015
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Obra D. Tompkins High School Biology Teacher/Coach at Katy Independent School DistrictObra D. Tompkins High School Biology Teacher/Coach at Katy Independent School District