Jamarion Burton
Information Technology Specialist
Fountain
Summary
IT professional well-versed in network administration and management. Notable for improving network efficiency and reliability with strategic planning and implementation. Known for fostering teamwork and achieving project goals through adaptability and collaboration. Key skills include network security and infrastructure management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
System and Network Manager
US Army
10.2024 - Current
- Manage network and system operations for the RNEC of Ft. Carson.
- Provide secure network capabilities for training units across various locations.
- Ensure reliability and security of communication networks for mission-critical operations.
- Working with Juniper and Cisco switches, SecureCRT, radios, and TACLANS to maintain a network spanning Ft. Carson.
- Maintain a high-volume workload within a fast-paced environment. Assisted an average of 550 clients in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume).
- Helped company attain the highest client service ratings (as determined by external auditors) - earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
- Submitted requests to the proper department to prevent re-occurring issues and recommend improvements in the process and procedure.
- Performed a variety of concurrent tasks, handled escalations, time critical issues, maintained time sensitive records and created reports.
- On-site
IT Specialist
Regional Cyber Center of Europe
02.2021 - 04.2024
- System Administrator & Security Personnel: Monitored and defended against cyber threats using a component-based architecture. Provided Tier I situational awareness reporting on assets, alerts, and event data.
- Systems Control Officer (SCO): Led technical incident management, tracked and updated incidents, and ensured proper resolution. Assisted the Battle Captain in managing shift activities.
- Strategic Network Team Member: Monitored the strategic portion of DODIN-A for Europe and Africa, created and assigned NSS tickets, and validated Key Cyber Terrain in Spectrum.
- McAfee Army Endpoint Security System (AESS): Managed endpoint security across Europe, providing orchestration, management, analytics, and real-time security monitoring.
- Maintain a wide variety of complex networks and their supporting hardware and software. Assist in the installation, maintenance, and repairs of these networks while ensuring the security and integrity of each network is kept intact.
- Construct, edit, and test an assortment of mission critical computer programs. Run each program through multiple systems integrity check lists to make sure the final product provides the most accurate and up to date data available without allowing outside intervention or corruption of data to occur. Also, install and sustain multiple routers needed to support each complex network.
- Provide timely and efficient customer and network administration services to multi-level network users which ensured users maintained access to the most current, correct, and reliable information needed to plan and execute complex strategic and tactical missions.
- Hours per week: 60
Education
CompTIA Security+ - SY0-601
CompTia
Remote01-2022
High School Diploma -
Academy of Richmond County Highschool
Augusta, Ga 05.2001 -
Skills
- Cybersecurity & Threat Monitoring
- System & Network Administration
- Incident Response & Troubleshooting
- IT Support & Remote Assistance
- Security Compliance & Risk Assessment
- Strategic Network Operations
- Endpoint Security Management
- Network troubleshooting
- Team leadership
Problem-solving
Multitasking
Certification
CompTia Security601 +
Timeline
System and Network Manager
US Army
10.2024 - Current
CompTia Security601 +
09-2022
IT Specialist
Regional Cyber Center of Europe
02.2021 - 04.2024
High School Diploma -
Academy of Richmond County Highschool
05.2001 -
CompTIA Security+ - SY0-601
CompTia
Similar Profiles
Carson MattasCarson Mattas
Maintenance Associate at US ArmyMaintenance Associate at US Army
Bryan MireeBryan Miree
Small Arms and Artillery Repairer (91F) at US ArmySmall Arms and Artillery Repairer (91F) at US Army
Trevar ShelleyTrevar Shelley
11b at US Army11b at US Army
Mitchell GutgsellMitchell Gutgsell
Army Officer at US ArmyArmy Officer at US Army
Tracey MullenTracey Mullen
Registered Nurse at UCHealth Memorial HospitalRegistered Nurse at UCHealth Memorial Hospital