Jake Munson
Wellington
Summary
Dynamic Field Technician, skilled in diagnosing and repairing complex mechanical issues. Proven ability to enhance machine reliability and customer satisfaction through effective communication and quality control. Proficient in hydraulics, electrical work, and complete component overhaul's. with extensive experience across various heavy equipment brands. Committed to team training and operational efficiency.
Overview
14
14
years of professional experience
Work History
Field Technician
A-Z Mobile Mechanic
01.2017 - Current
- Diag, maintain, and repair large machinery. ( dozers, cranes, loaders, excavators, ) at job sites focusing on diesel engines, hydraulics, electrical systems and transmissions. Using diagnostic tools and physical labor to fix mechanical. electrical issues. Performed preventative care and ensure safety, all while documenting repairs and traveling to remote locations in a DOT regulated service truck.
- Conducted routine maintenance services, enhancing machine lifespan and customer satisfaction.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Trained other technicians on safety protocols and effective repair techniques to improve overall team competency.
- Implemented quality control measures, ensuring all repairs met industry standards before machine release.
- Communicated with customers to provide updates, gather information and resolve issues.
- maintained DOT complaince
Field Service Technician
SELF EMPLOYED
01.2012 - 01.2017
- Installed and maintained equipment to ensure optimal performance and reliability.
- Diagnosed technical issues effectively, providing timely solutions for clients.
- Conducted on-site repairs and servicing, enhancing customer satisfaction and retention.
- Developed tailored maintenance plans based on client needs and equipment specifications.
- maintained payroll, invoices, coding, vendors, and customers
- Time management
Education
High School Diploma -
Miami-Yoder JT60
Rush08-2010
Skills
- Professional communication
- Able to read and understand schematics
- Well versed in hydraulics and electrical work
- Class A CDL
- Can have and fluent in service advisor, sis, ET, Insite, Quick serve, Tech tool, Diagnostic link, Service Max, Acom, Allison doc, Electronic service tool, Esa
- Heavy experience on variety of equipment, Volvo, Bomag, John Deere- turf side up to Heavy equipment, Komatsu, Case, Cat, Bob cat, Semis, Trash trucks, Motor homes, Fords, Dodge, motor boats, Generators, multiple brand forklifts- Gehl, JLG, JCB many more
- Troubleshoot and identify malfunctions in mechanical, hydraulic, electrical, and computer systems using specialized equipment
- Repair, rebuild, and replace worn parts; perform oil changes, lubrication, and full component rebuild (engines, transmissions)
- Work on diesel engines, hydraulics, brakes, cooling, and A/C systems
- Strong diagnostic skills, manual dexterity, physical strength (lifting, climbing)
Timeline
Field Technician
A-Z Mobile Mechanic
01.2017 - Current
Field Service Technician
SELF EMPLOYED
01.2012 - 01.2017
High School Diploma -
Miami-Yoder JT60