- Camping
- Cooking
- Hiking
- Dirtbikes
- Working out
Jacob Dryden
Chipotle Crewmember
Parker
Summary
Dynamic and results-driven professional with a strong background in customer service at Chipotle. Proven ability to enhance customer engagement and satisfaction through effective communication and problem-solving. Recognized for multitasking and maintaining attention to detail while consistently exceeding performance expectations. Skilled in cash handling and fostering a positive team environment.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Crew Member
Chipotle
07.2025 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
Busser
Castle View Cafe
06.2025 - 07.2025
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Supported team members with additional tasks, promoting a positive work environment.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
Laborer
Blue Collar Service Pros
04.2025 - 05.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Club Attendant
24 Hour Fitness
11.2024 - 03.2025
- Streamlined check-in processes, reducing wait times and creating a more efficient flow of traffic within the club.
- Resolved conflicts among members when necessary, fostering a positive community atmosphere within the club setting.
- Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
- Supported fitness instructors in coordinating class schedules and room setups, optimizing usage of shared spaces throughout the day.
- Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
- Increased member retention by building strong relationships through attentive listening and personalized assistance.
- Improved overall cleanliness by implementing detailed cleaning schedules for all areas of the club facility.
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing their needs.
- Coordinated with maintenance teams on equipment repairs or replacements, keeping downtime minimal to avoid inconvenience to members.
- Collaborated with other team members to develop new programs, increasing overall club offerings for diverse clientele.
Daycare Assistant
Authentic Life Early Learning Center
09.2024 - 10.2024
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Intern
Authentic Life Church
08.2024 - 10.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
- Evaluated current ministry offerings and recommended areas for improvement, resulting in more relevant and impactful programming for both new and existing members.
- Implemented creative approaches to Bible study sessions that encouraged active participation from all group members, resulting in increased understanding of scriptural teachings.
- Facilitated small group meetings, encouraging open dialogue on spiritual topics while cultivating deeper connections among participants.
- Collaborated with church leadership to develop strategies for church growth and increased member participation.
Camp Counselor
Eagle Lake Camps
05.2024 - 08.2024
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
Front Desk Team Member
24 Hour Fitness Gym
09.2023 - 05.2024
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Assisted in training new hires on front desk procedures, serving as a knowledgeable resource for colleagues.
- Handled confidential guest information securely while adhering to privacy regulations.
- Ensured a clean and welcoming lobby area by maintaining its appearance throughout the day.
- Provided knowledgeable recommendations on local attractions, dining options, and transportation for visiting guests.
- Contributed to a positive work atmosphere through consistent professionalism and teamwork with colleagues.
- Collaborated with housekeeping staff to ensure timely room turnover for incoming guests.
- Managed high call volumes, providing prompt assistance with reservations, cancellations, and general information.
- Maintained an organized inventory of office supplies at the front desk, ensuring adequate stock levels for efficient operation.
Crew Member
Raising Cane's Restaurants
10.2022 - 01.2023
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School Diploma -
Southeastern University
Lakeland, FL05-2028
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Attention to detail
Clear communication
Problem-solving
Self-discipline
Cash handling
Menu memorization
Certification
First aid
Interests
Timeline
Crew Member
Chipotle
07.2025 - Current
Busser
Castle View Cafe
06.2025 - 07.2025
Laborer
Blue Collar Service Pros
04.2025 - 05.2025
Club Attendant
24 Hour Fitness
11.2024 - 03.2025
Daycare Assistant
Authentic Life Early Learning Center
09.2024 - 10.2024
Intern
Authentic Life Church
08.2024 - 10.2024
Camp Counselor
Eagle Lake Camps
05.2024 - 08.2024
First aid
04-2024
CPR Training
04-2024
Front Desk Team Member
24 Hour Fitness Gym
09.2023 - 05.2024
Crew Member
Raising Cane's Restaurants
10.2022 - 01.2023
High School Diploma -
Southeastern University
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