JAIME CHAVEZ
Colorado Springs
Summary
Results-driven operations and logistics leader with experience managing full transportation account operations, including P&L ownership, fleet management, customer relations, and multi-level team leadership within JB Hunt dedicated operations. Proven track record of driving operational efficiency, exceeding financial targets, reducing turnover, and delivering high-level customer service in complex supply chain environments. Experienced in leading KPI-focused performance initiatives, optimizing asset utilization, and implementing operational redesigns that generate measurable cost savings and improved service outcomes. Recognized for people-first leadership, strategic problem solving, and building strong customer partnerships while consistently maintaining elite operational performance metrics.
Overview
2
2
years of professional experience
Work History
Operations Manager II
JB Hunt Transportation
Pueblo, CO
09.2025 - 05.2026
- Managed full P&L ownership for a dedicated transportation account generating approximately $9M in annual revenue while controlling a $7.4M operating budget across fuel, maintenance, driver pay, and G&A expenses.
- Led a 30 driver fleet operating approximately 55,000 miles weekly while supervising four Transportation Managers and maintaining a 99.9% on-time service rate across approximately 230 weekly deliveries.
- Consistently exceeded financial targets by 100–150 basis points through disciplined cost management, operational optimization, and strategic asset utilization.
- Redesigned account operations and asset allocation strategies, generating more than $82K in customer cost savings while improving overall equipment and labor efficiency.
- Reduced driver turnover by 30% through improved compensation strategies, hands on leadership, and people-focused operational management.
Operations Manager I
JB Hunt Transportation
Brighton, CO
03.2025 - 09.2025
- Led operational redesign efforts following the customer’s manufacturing transition from California to Arizona, adapting transportation strategy to support a complex and evolving supply chain network.
- Served as the sole JB Hunt representative for all customer escalations, operational communication, and service-related issue resolution across Colorado and Utah.
- Built strong customer relationships through proactive communication, operational accountability, and high level service execution, earning recognition from both local and corporate customer leadership during biannual business reviews.
Transportation Manager II
JB Hunt Transportation
Sacramento, CA & Greater Denver Area
12.2023 - 03.2025
- Supported transportation operations across multiple dedicated accounts and customer industries in both the Sacramento and Denver metro markets, adapting quickly to varying operational demands and business needs.
- Maintained strong driver relationships while coordinating day-to-day operational support, ensuring compliance with DOT regulations, safety standards, and JB Hunt company policies.
- Served as a flexible operational resource across multiple accounts, assisting with driver communication, service execution, and issue resolution to maintain customer satisfaction and operational consistency.
Education
Bachelor of Science - Operations Management
CSU Stanislaus
Turlock, CA05.2022
Skills
- P&L Management
- Transportation Operations Management
- KPI Management & Performance Tracking
- Cost Reduction & Operational Optimization
- Team Leadership & Development
- Customer Relationship Management & Escalation Resolution
- Supply Chain Operations
- Data-Driven Decision Making (Power BI & Excel)
Timeline
Operations Manager II
JB Hunt Transportation
09.2025 - 05.2026
Operations Manager I
JB Hunt Transportation
03.2025 - 09.2025
Transportation Manager II
JB Hunt Transportation
12.2023 - 03.2025
Bachelor of Science - Operations Management
CSU Stanislaus