Jahmali Whyte
Colorado Springs
Summary
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Howard Johnson Hotel
02.2025 - Current
- Greeted and directed visitors, ensuring a welcoming atmosphere.
- Managed incoming calls, routing inquiries to appropriate departments effectively.
- Scheduled appointments for staff, optimizing calendar efficiency.
- Assisted with administrative tasks, including data entry and filing documents.
Front Desk Host
Kinship landing
Colorado Springs
06.2025 - 11.2025
- Greeted guests warmly upon arrival and checked them into the system.
- Managed phone inquiries and directed calls to appropriate departments efficiently.
- Coordinated reservations and ensured accurate guest information was recorded.
- Maintained cleanliness and organization of the front desk area throughout shifts.
- Collaborated with housekeeping to ensure timely room availability for guests.
- Processed payments and balanced cash drawer at the end of each shift.
- Processed guest requests for wake up calls, special room requests, extra towels, pillows, linens. promptly and courteously.
- Participated in team meetings or trainings as requested by management personnel.
Banquet Server
Edge Water Resort & Hotel
01.2024 - 12.2024
- Delivered exceptional customer service during events, ensuring guest satisfaction and a seamless dining experience.
- Set up banquet rooms according to event specifications, maintaining attention to detail and organizational standards.
- Assisted in serving food and beverages efficiently, adhering to safety and health regulations throughout each event.
- Collaborated with kitchen staff to ensure timely meal delivery, enhancing overall event coordination and flow.
Cashier
Walmart
Colorado Springs
06.2023 - 12.2023
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer and balanced registers daily.
- Collaborated with team members to restock merchandise on shelves.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Crew Member
Burger King
Colorado Springs
12.2021 - 08.2022
- Prepared food items according to standardized recipes and safety guidelines.
- Operated kitchen equipment to ensure efficient meal production.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders and answered questions about menu items.
- Followed cash handling procedures for accurate transactions at the register.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma - City & Guilds
Denham Town High School
Kingston Jamaica Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Reservation coordination
- Payment processing
- Phone management
- Front desk operations
Personal Information
Timeline
Front Desk Host
Kinship landing
06.2025 - 11.2025
Front Desk Receptionist
Howard Johnson Hotel
02.2025 - Current
Banquet Server
Edge Water Resort & Hotel
01.2024 - 12.2024
Cashier
Walmart
06.2023 - 12.2023
Crew Member
Burger King
12.2021 - 08.2022
High School Diploma - City & Guilds
Denham Town High School