Jaeden Maes
Northglenn,Colorado
Summary
Dynamic and dependable professional with a strong background in customer service at Dutch Bros Coffee. Proven ability to excel in fast-paced environments, demonstrating teamwork and adaptability. Skilled in problem-solving and maintaining high-quality standards, ensuring customer satisfaction through effective communication and a positive attitude. Committed to continual improvement and learning.
Overview
6
6
years of professional experience
Work History
Broista
Dutch Bros Coffee
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
Jr. Baker
Sweets of Inspiration Bakery Cafe
12.2018 - 11.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated cash registers and processed payments accurately.
- Baked, frosted and iced cakes, cupcakes, cookies, cakepops, and dessert bars
Restaurant Hostess and Busser
Snooze A.M. Eatery
04.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
No Degree - Criminal Justice
Metropolitan State University of Denver
Denver, CO05-2028
High School Diploma -
Westminster Highschool
Westminster, CO05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Broista
Dutch Bros Coffee
09.2023 - Current
Restaurant Hostess and Busser
Snooze A.M. Eatery
04.2022 - 08.2023
Jr. Baker
Sweets of Inspiration Bakery Cafe
12.2018 - 11.2023
No Degree - Criminal Justice
Metropolitan State University of Denver
High School Diploma -
Westminster Highschool
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