Jaeden Maes
Northglenn,Colorado
Summary
Dynamic and dependable professional with a strong background in customer service at Dutch Bros Coffee. Proven ability to excel in fast-paced environments, demonstrating teamwork and adaptability. Skilled in problem-solving and maintaining high-quality standards, ensuring customer satisfaction through effective communication and a positive attitude. Committed to continual improvement and learning.
Overview
6
6
years of professional experience
Work History
Broista
Dutch Bros Coffee
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
Jr. Baker
Sweets of Inspiration Bakery Cafe
12.2018 - 11.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated cash registers and processed payments accurately.
- Baked, frosted and iced cakes, cupcakes, cookies, cakepops, and dessert bars
Restaurant Hostess and Busser
Snooze A.M. Eatery
04.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
No Degree - Criminal Justice
Metropolitan State University of Denver
Denver, CO05-2028
High School Diploma -
Westminster Highschool
Westminster, CO05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Broista
Dutch Bros Coffee
09.2023 - Current
Restaurant Hostess and Busser
Snooze A.M. Eatery
04.2022 - 08.2023
Jr. Baker
Sweets of Inspiration Bakery Cafe
12.2018 - 11.2023
No Degree - Criminal Justice
Metropolitan State University of Denver
High School Diploma -
Westminster Highschool
Similar Profiles
Tristan NewellTristan Newell
Shift Manager at Dutch Bros CoffeeShift Manager at Dutch Bros Coffee
Donna FultonDonna Fulton
Barista at Dutch Bros CoffeeBarista at Dutch Bros Coffee
Jacqueline Antonio CanoJacqueline Antonio Cano
Shift Lead at Dutch Bros CoffeeShift Lead at Dutch Bros Coffee