Jade Ojeda
Commerce City,CO
Summary
Detail-oriented front desk representative with a strong focus on guest relations and administrative efficiency. Proven ability to create welcoming environments, manage check-ins, and enhance operational workflows to improve guest satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Office Cleaner
Forge Counseling Offices
Commerce City, CO & Northglenn, CO
12.2024 - Current
- Maintain cleanliness and organization of office spaces, ensuring a welcoming environment for clients and staff.
- Perform thorough disinfection of high-contact areas, such as doorknobs and light switches, to mitigate the risk of germ transmission.
- Demonstrate adaptability by quickly adjusting to changes in cleaning assignments or procedures as directed by management.
- Coordinate with staff to schedule cleaning times, ensuring minimal disruption during office hours.
Front Desk Representative
Reunion Recreation Center
Commerce City, CO
05.2023 - Current
- Facilitate positive first impressions by greeting visitors and customers, offering support, and answering questions to enhance customer retention.
- Optimize guest satisfaction through effective management of check-in and account creation processes at the front desk.
- Develop and implement strategies to enhance operational workflows and improve guest satisfaction rates.
- Monitor facility access to ensure safety and security compliance for all visitors.
Education
Associate of Arts - Health Sciences
Front Range Community College
Westminster, CO12-2027
Skills
- Time management
- Welcoming guests
- Administrative skills
- Guest relations
- Adaptability and flexibility
- Organizational skills
Certification
- First Aid, First Aid Training Program - 8/28/2025 - 8/28/2027
- Basic Life Support, American Heart Association - 8/28/2025 - 8/28/2027
Timeline
Office Cleaner
Forge Counseling Offices
12.2024 - Current
Front Desk Representative
Reunion Recreation Center
05.2023 - Current
Associate of Arts - Health Sciences
Front Range Community College