Jade Lopez
Boulder,CO
Overview
4
4
years of professional experience
Work History
Sortation Associate
Amazon
Aurora
01.2023 - 08.2023
- Organized packages into designated containers for delivery
- Maintained accuracy and speed in sorting packages according to size, weight, and destination
- Scanned barcodes on packages using RF scanners
- Loaded and unloaded trucks with heavy lifting equipment as needed
- Ensured all safety regulations were followed at all times while operating machinery
- Performed regular maintenance tasks on sorting equipment as instructed
- Collaborated with other team members to ensure efficient workflow of packages through the process line
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Team Leader
Chick-fil-A
Aurora
08.2019 - 12.2022
- Supervise the front-facing customer service team
- Provided coaching and feedback on employee performance, encouraging professional development
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Solve conflicts among team members and create a high-functioning team environment
- Point person for satisfactorily handling customer complaints to the highest level of satisfaction in the fast-food industry
Host
Ocean Prime
Denver
08.2022 - 11.2022
- Answered customer inquiries regarding the menu, restaurant services, and special promotions
- Managed dining room layout to maximize the efficiency of staff members
- Ensured compliance with health and safety regulations within the restaurant
- Performed light administrative duties such as filing documents and taking message
- Managed reservations to optimize seating and minimize wait times.
- Facilitated communication between the kitchen and front-of-house to streamline service.
Education
Bachelor of Science - Architectural Engineering
University of Colorado At Boulder
Boulder, CO12.2027
Skills
- Revit
- Excel
- Windows
- Architectural Design
- Knowledgeable about Architectural processes
- Warehouse Safety
- Pallet jack operation
- Active SHPE member
- Hablo Espanol (Native Speaker)
Coursework
- Building System & Materials
- Engineering Drawing
Timeline
Sortation Associate
Amazon
01.2023 - 08.2023
Host
Ocean Prime
08.2022 - 11.2022
Team Leader
Chick-fil-A
08.2019 - 12.2022
Bachelor of Science - Architectural Engineering
University of Colorado At Boulder